Freeway Ford

Located the F-150 on Cars.com and contacted Freeway Ford's sales group. Brian, the salesman who assisted me, was able to answer all of my questions about the truck. He was a great sales rep, and I had a great experience dealing with Freeway Ford. I would recommend them when searching for a new or used vehicle.

Freeway Ford Does Not Honor Signed Contracts – Buyers Beware I purchased a 2024 Ford F-150 from Freeway Ford, trusting that the terms in my signed agreement would be honored. Instead, I later discovered that the dealership had started my warranty nearly nine months before my purchase date—without ever informing me. At the time of sale, I was given a signed “We Owe” document stating that my warranty would be 42 months/42,000 miles from my purchase date. But when I checked later, I found out that Freeway Ford had already activated my warranty on April 30, 2024—cutting nearly a year off my coverage. When I confronted them, they refused to honor the agreement and instead claimed I was “verbally informed”—which never happened. This was never disclosed at the time of sale, and I would have never purchased the truck had I known. On top of that, I ended up paying more than I should have for a vehicle that wasn’t properly represented. This dealership does not stand by its contracts, misleads customers, and refuses to take accountability. If you’re considering buying from Freeway Ford, be extremely cautious. Double-check all paperwork, because once you sign, they may try to change the terms and leave you stuck with less than you agreed to. I regret trusting this dealership, and I want others to be aware of their deceptive practices.

I live out of state and Bought a used Toyota pickup from Freeway Ford over a month ago. I paid in full. I contacted Freeway 4 or more times to get the Title, tags and license plates. The 3rd time I talked to the General Manager and he said he would look into it and call back. He never returned my call. I then texted the salesman again and was told the girls in back were taking care of it. Then I received an email from UPS , a next day air shipping tracking number. For the last two days it has not left Freeway Ford. It was a stall tactic. Oh and I never received temporary dealership tags. So here I sit with a truck I can't legally drive for over a month!,,