Freeway Ford

This dealership is in serious need of work. I was working with the General Manager Rob Steward through some issues I am having with a vehicle I purchased from this dealership. Worst experience of my life. They not only fail to stand by their product, but they treat their customers about as poorly as possible given the professional setting. Some of the highlights of what I was told throughout my experience are: "You must not be a valued customer and are just a guy looking for free stuff" (This one year after spending $40,000 on an explorer). "How do I know you didn't take the lug nuts off yourself and wreck them". And my all time favorite "I couldn't care less if we lose you as a customer, we deal with upset customers all them time". I am not surprised! Find a different Ford dealership, this one is not worth the frustrations that await you down the road.

Bait and switch. Advertising vehicles that are not for sale, big waist of time. The vehicle I inquired about was a vehicle that was ordered by another customer

I bought a new car there a couple months ago and totally regret it. So many things have gone wrong with it already and I haven't even put a 1000 miles on it. Never been so disappointed with buying a new car. I just want to trade it for a different one. This one has major problems. Yes I've had some things fixed but problems just keep popping up. Unexceptable.