508 Southwest 15th Street
Forest Lake, MN 55025

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Sales: 833-866-2270

Used Cars: 833-511-8484

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 8:00pm
Tue 7:00am – 8:00pm
Wed 7:00am – 8:00pm
Thu 7:00am – 8:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Forest Lake Ford

Overall Rating:

4.1 (out of 5)

81% recommend this dealer

16 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Brought my f-350 tremor diesel in for a oil change and a

Reviewed by jlefebvre62October 26, 2025

Brought my f-350 tremor diesel in for a oil change and a tire rotation on Saturday September 25 when they finished I left and the first thing the low tire pressure light came on so they did not check the pressures,the front and back have different pressures. When I got home I could smell oil burning and there was a puddle of oil underneath my truck opened the hood they did not put on the oil filler cap found it laying on the engine looked underneath there was oil all over,my wife said I should call and complain. I know this the worst 200 dollar oil change i ever had don’t know if because it was Saturday but I won’t be back

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I called to inquire about a white Ford Expedition.

Reviewed by onebirminghamOctober 11, 2025

I called to inquire about a white Ford Expedition. I asked the salesperson what's the estimated trade-in value on my car. He told me I had to bring it in. I called a few other dealerships. They gave me an idea of what it would be traded in. This person did not seem friendly, telling me I had to bring it in just to get an idea. I didn't find the salesperson very friendly or useful. For that reason, I'm still looking for a Ford Expedition Max, but I'm going to check different dealerships in the area. The person that answered the phone named was Joe.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

I understand. For transparency, I want to let you know that I copied my response to you on Google and pasted it on DealerRater. I wasn't sure which platform you would see or respond to, and I wanted to ensure you received my message. My invitation to discuss your concern further is still open if you'd like to do so. Sincerely, Randy Heiser General Sales Manager 651-294-5454

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

What a great experience!

Reviewed by Mark P from Minneapolils, MNApril 27, 2025

What a great experience! We were able to speak with a salesperson right away. He took us on a pre-planned test drive with a variety of roads. After agreeing to purchase the car, it was only a short time to get all the paperwork in order. Our experience was seamless, and would definitely recommend. A positive side note is that building is new and just improves the experience.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Forest Lake Ford

Family Owned and Operated: Forest Lake Ford is owned by local private owners who understand that people are what drive the success of any business and consider their employees to be as important as their clients.

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