37300 Michigan Ave
Wayne, MI 48184
Sales: 844-478-4247
Used Cars: 734-821-7024
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | Closed |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | Closed |
See all dealerships near Wayne, MI that carry Ford
Overall Rating:
4.8 (out of 5)
97% recommend this dealer
450 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
The sales team is very informed and effective, though
The sales team is very informed and effective, though it’s service that sells a dealership. Quick Lane and dealership service representatives are friendly and keep the customer informed. Pickup as well as remote service is also great!
Maximum rating = 5
I did a price inquiry and was surprised that the salesman
I did a price inquiry and was surprised that the salesman was upset I asked for a discount when quoted MSRP. This was the very first push back from any dealer I have contacted. My inquiry must have hit a nerve as there were many misspelled words and incorrect usage of capitalization in his reply. I responded to his reply saying I was sorry if I had said anything that offended him. I received no reply back. But I did wish him a Merry Christmas. Just to say this is only one person at the dealership so I can't speak to more than that. Overall this dealership has a very high rating. I have contacted over 30 dealerships, this is the first angry response I have received so that this for what it is worth. For me even if I were to bit the bullet and pay MSRP I would purchase from one of the 17 other dealers that have the same exact vehicle.
Dealer Response
Thank you for your honest feedback, Ron. We understand your desire for a discount, and we want to explain the situation regarding the pricing of the unit you inquired about. This particular model is currently in high demand, and due to market conditions and limited availability, it is being sold at MSRP or higher across the region. This is a reflection of the current market and not a decision unique to our dealership. These units also do not qualify for factory rebates. We apologize that our sales representative’s communication was not up to our usual standards. We are taking steps to address this internally to ensure all our communications are clear, professional, and courteous. We value all our potential customers, even those who don't ultimately make a purchase, and we wish you the best in finding the right vehicle for your needs.
Maximum rating = 5
My insurance company recommended Jack Demmer Ford to have
My insurance company recommended Jack Demmer Ford to have some body work done. They were great!!! Texted me regularly to keep updated and finished my car repairs on time. Car looks wonderful and they gave it a really good cleaning inside & out. I will definitely use them again!
Maximum rating = 5
Located in Wayne MI Jack Demmer Ford is proud to be one of the premier dealerships in Southeast Michigan. From the moment you walk into our showroom you'll know our commitment to customer service is second to none. We strive to make your experience with Jack Demmer Ford a truly personalized one for the life of your vehicle. We offer New, Certified Pre-owned and Pre-owned vehicles sales. We are proud to offer some of the most fuel-efficient and well built vehicles available today including the Ford F-150, Bronco, Explorer, & Escape. Our inventory is always available to be shopped online around the clock at jdemmerford.com
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