6975 Highland Road
Waterford, MI 48327

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Sales: 248-266-4425

Used Cars: 248-266-4425

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Suburban Ford of Waterford

Overall Rating:

4.1 (out of 5)

87% recommend this dealer

1544 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The sales and delivery staff were very friendly, helpful

Reviewed by mlueckhoff1962January 21, 2026

The sales and delivery staff were very friendly, helpful and professional, I would recommend this dealership.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We love to hear this! Thank you for recommending our team at Suburban Ford of Waterford. We truly appreciate your business and look forward to seeing you again down the road!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Great to deal with!

Reviewed by CherylJanuary 20, 2026

Great to deal with! Melissa helped expedite the process and kept all of her promises!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi Cheryl, thank you for your kind words about Melissa at Suburban Ford of Waterford. We're glad to hear she provided you with a great experience and we hope to see you again soon!

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They made my trade in and purchase deal go very smooth in

Reviewed by Glockit76January 03, 2026

They made my trade in and purchase deal go very smooth in and out! By far the fastest experience ever felt like something had to have been missed skipped but no! Good job to the team over there. Special thanks to Max Hammerlund and Brandon Reed. They got me the truck i came for long story but it was spoken for then min a gap opened they contacted me making it happen cant thank them enough

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hearing you had such a streamlined and swift experience with our team, especially Max and Brandon, is music to our ears! Thanks for choosing Suburban Ford of Waterford, and congratulations on your new truck. Safe travels ahead!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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