6975 Highland Road
Waterford, MI 48327
Sales: 248-266-4425
Used Cars: 248-266-4425
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 2:00pm |
See all dealerships near Waterford, MI that carry Ford
Overall Rating:
4.1 (out of 5)
87% recommend this dealer
1542 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Brian Litz is the most compassionate and accommodating
Brian Litz is the most compassionate and accommodating person. Excellent customer service. Recommend him highly
Maximum rating = 5
Made an appointment for oil/filter change - which took
Made an appointment for oil/filter change - which took nearly 2 hours! Why? Service writer said 1 1/4 hrs How do they think that’s acceptable
Dealer Response
Hello, I received your response. If you could please reach out to me via phone or email, I want to speak with you about this. An appointment should be in and out in under an hour. I would like to look into this further so I can see what happened so I can make sure it does not happen again. Thank you, Rob Reid - Service Manager - rreid@suburbancollection.com
Maximum rating = 5
quick response, and helped me out very quickly.
quick response, and helped me out very quickly. i have no complaints whatsoever. happy with the service!
Dealer Response
Hi Nicholas, thank you for choosing Suburban Ford of Waterford and sharing your experience! We truly appreciate your business and your feedback. See you next time!
Maximum rating = 5
Find out what your used car is worth with our appraisal tool.