Suburban Ford of Troy

Ford New Car Dealership in Troy, MI

777 John R Rd
Troy, MI 48083

Sales: 248-494-4808

Used Cars: 248-494-4808

Sales Department

Sun	Closed
Mon	9:00am – 8:00pm
Tue	9:00am – 6:00pm
Wed	9:00am – 6:00pm
Thu	9:00am – 8:00pm
Fri	9:00am – 6:00pm
Sat	10:00am – 3:00pm

Service Department

Sun	Closed
Mon	7:00am – 7:00pm
Tue	7:00am – 6:00pm
Wed	7:00am – 6:00pm
Thu	7:00am – 7:00pm
Fri	7:00am – 6:00pm
Sat	8:00am – 1:00pm

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Reviews of Suburban Ford of Troy

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

1187 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Brian helped me with the deal of a lifetime when I needed

Reviewed by Josh G January 29, 2026

Brian helped me with the deal of a lifetime when I needed a vehicle most in the dead of winter! I am a first time car buyer and so I was having a very bad time with other dealerships in the metro-detroit area. I only came to Suburban Ford two times in my buying process to test drive and to finish the deal! As an independent young adult I highly recommend you try out Suburban ford of Troy and ask for Brian! My budget wast strict! Now my homie Brian got me in a new whip!

Does recommend this dealer
Shopped for a used car

Dealer Response

Hi Josh, hearing you had a fantastic experience with Brian warms our hearts! We congratulate you on your new vehicle and thank you for choosing Suburban Ford of Troy.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Scott was great to work with!

Reviewed by ammorigroupJanuary 24, 2026

Scott was great to work with! The manager was very accommodating and I can’t respect more that there was no pressure on the sale.

Does recommend this dealer
Shopped for a new car

Dealer Response

Thank you for sharing your experience with Scott and our team at Suburban Ford of Troy! We wish you safe and happy miles ahead!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Scott and terry were very helpful and friendly.

Reviewed by Huey.charlie92January 19, 2026

Scott and terry were very helpful and friendly. From beginning to end, deal went as smooth as possible

Does recommend this dealer
Shopped for a used car

Dealer Response

Thank you for the review of Scott and Terry! We are glad to hear that you had a five-star experience at Suburban Ford of Troy.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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