2380 S. US 27
Saint Johns, MI 48879

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Sales: 989-224-6711

Used Cars: 989-224-6711

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 2:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 7:00pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Pauli Ford

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I recommend Kevin McCrackin at Pauli Ford.

Reviewed by Kelvin Fizzell from DeWitt, MINovember 01, 2023

I have been dealing with Kevin McCrackin at Pauli Ford for 25+ years. I recently purchased a 2023 Ford Escape. Kevin was terrific in assisting us with the ordering process and guiding us through the return process for our Ford Fusion lease vehicle that the Escape replaced. Kevin is always great in answering all our questions…never any high pressure sales. He always makes car buying a fun experience. He always checks in with us after the sale to make sure all is going well with the new car. I highly recommend Kevin for your next purchase or lease from Pauli Ford.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Robert was ready and waiting for me.

Reviewed by TeresaOctober 02, 2022

Robert was ready and waiting for me. We actually had most of the paperwork done over the phone so it went smooth when I signed and got my new car. The color is fantastic. Thank you Robert and Justin.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Happy with the sale and service on my new Ford edg

Reviewed by Joleen from Middleton July 13, 2022

Esp. the salesman has been helpful, even later. He helped me with the Ford Pass. He had a smile but wasn't push so I will consider this store again.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Pauli Ford

At Pauli Ford growing our business depends on positive long-term relationships not only with our customers but with each other. We will make decisions based on the well being of our customers and team members alike. We will also provide the absolute best customer and employee experience in a manner that is honest direct and transparent.

Relationships are the foundation of our growth.

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