22201 E 9 Mile Rd
Saint Clair Shores, MI 48080
Sales: 586-321-8636
Used Cars: 866-771-7834
Sales Department
| Sun | Closed |
| Mon | 8:30am – 7:00pm |
| Tue | 8:30am – 6:00pm |
| Wed | 8:30am – 6:00pm |
| Thu | 8:30am – 7:00pm |
| Fri | 8:30am – 6:00pm |
| Sat | Closed |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | Closed |
See all dealerships near Saint Clair Shores, MI that carry Ford
Overall Rating:
4.6 (out of 5)
92% recommend this dealer
311 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Went in today (10-27) for an oil change.
Went in today (10-27) for an oil change. Was promptly advised they can’t because I don’t have an appointment. Went to Dorian Ford about 15 minutes away and was welcomed and back on the road 30 minutes later. You have lost all my future business
Maximum rating = 5
Today I purchased my third vehicle from Suzanne Clem.
Today I purchased my third vehicle from Suzanne Clem. And my daughter brought her first vehicle from her today. Suzanne has made all my dreams a reality. But today was a really special day because my wonderful dealer made my daughter lifelong dream of owning a Mustang Mach E a reality. Excellent Service every time never to busy to listen and answer questions in detail. Honestly each encounter I have experienced has been fantastic. She relaxes all my anxieties the minute I sit across from her. I always feel that to her each customer is like family by the kindness which comes through with every word she has spoken. There are just too many overall qualities for me to state regarding her. I hope she reads this and knows she enabled this senior citizen to experience overwhelming joy with my 3 purchases. I am blessed and know being her customer is the best blessing which could be bestowed on me as a senior citizen
Maximum rating = 5
Outstanding experience with Stan and the Roy O'Brien Ford
Outstanding experience with Stan and the Roy O'Brien Ford team I just purchased a 2018 Edge SEL from Roy O'Brien Ford in St Clair Shores and couldn't be happier with the entire experience. Stan was absolutely incredible as our salesperson. He was helpful, knowledgeable, and genuinely one of the kindest people I've encountered in car sales. The buying process was smooth from start to finish. The team helped me get financed quickly and made sure I understood all of my options without any pressure. What really impressed me was how Stan went above and beyond to ensure my "new to me" Edge was in perfect condition. After the vehicle was detailed, he personally worked on a few touch-ups to make sure everything was spotless before I took delivery. Stan's communication style was perfect for me. He answered every single question I had and kept me updated via text throughout the process, which I really appreciated. He made sure I knew exactly what the next steps were at every stage, so there were no surprises or confusion. This was exactly the kind of car buying experience you hope for but rarely get. I'd give Stan and the entire staff at Roy O'Brien Ford 5 out of 5 stars without hesitation. If you're looking for a used vehicle and want to work with people who truly care about their customers, I highly recommend asking for Stan!
Maximum rating = 5
From its humble beginnings in 1946 Roy O'Brien Ford of St. Clair Shores Michigan has grown to become one of the Top 100 Volume Ford Dealership in the U.S. From the award winning Service Department to their state of the art Collision Center and friendly parts counter all of Roy O'Brien Ford's personnel are empowered to treat you better than you expect to be treated. Come see why so many people consider Roy O'Brien Ford their first choice for new and used car or truck sales and service.
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