27550 North Woodward
Royal Oak, MI 48067

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Sales: 877-210-1478

Used Cars: 855-878-1370

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat Closed

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Royal Oak Ford

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

2040 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great customer service from the beginning to the end.

Reviewed by kings2realtyDecember 04, 2025

Great customer service from the beginning to the end. Communication was easy via text. Steve is awesome!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I called, test drove the car on Wednesday.

Reviewed by Rachael from NoviDecember 03, 2025

I called, test drove the car on Wednesday. Thursday was thanksgiving. I got a call, text and a email. Letting me know that I can come get my car. Jimmy white took care of me. I test drove it on my break from work. When I walked, 5 or 10 minutes later I was taking on what I felt was my new car. The CLA Mercedes Benz, 2014 looked just like the photos online and drove even better. The process was super smooth. I pulled over to complete the loan info. When I returned to the dealership, I told Jimmy that I put the application in for the car. That evening I received an email saying a lender has pulled my info. The following working day. I was driving off the lot in less than a hour from the time I arrived. Great job Jimmy and Royal Oak Ford!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello Rachael, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Jordan made the process very smooth It went quickly and

Reviewed by cferrari52November 22, 2025

Jordan made the process very smooth It went quickly and he took care of everything. I was very pleased.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Royal Oak Ford

Royal Oak Ford is your Award winning Ford Dealership for New and Used Ford sales and service. We offer a full line of products and services to accommodate your automotive needs. We have over 500 new Ford cars and trucks in our inventory to choose from. Our Used Car department has a huge inventory of Certified pre-owned and used cars and trucks of all makes and models to fit every budget. Royal Rental has cars trucks busses and moving vans available for rent at daily and weekly rates. Royal Oak Ford is also Michigan's #1 Credit Repair Specialist.

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