2890 S Rochester Hills
Rochester, MI 48307

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Sales: 888-862-5805

Used Cars: 888-874-0074

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 2:00pm

Reviews of Serra Ford Rochester Hills

Overall Rating:

4.7 (out of 5)

98% recommend this dealer

1260 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great service and dealership!

Reviewed by amesrJune 15, 2024

Great service and dealership! Friendly and helpful sales people. Looking forward to working with them again.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great deal and very attentive salesperson.

Reviewed by fourboiseJune 14, 2024

Great deal and very attentive salesperson. I had never purchased a car from a dealership before and they took the time to explain everything to me. Excellent customer service.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Cheyenne knew every answer to my questions.

Reviewed by Walkerrick457June 09, 2024

Cheyenne knew every answer to my questions. It was a pleasure to deal with her.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Serra Ford Rochester Hills

At Serra Ford Rochester Hills we care deeply about giving our customers an enjoyable car-buying or -servicing experience. With an incredibly large selection of both new and pre-owned vehicles for sale we make sure each person that enters our Michigan dealership leaves with a car truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills MI and let us help you find a vehicle that transforms any drive you take into the highlight of your day!

Ready to buy? Get a price quote before visiting the dealership.

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