41001 Plymouth Road
Plymouth, MI 48170

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Sales: 877-703-2208

Used Cars: 734-453-1100

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat Closed

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Blackwell Ford

Overall Rating:

4.6 (out of 5)

97% recommend this dealer

760 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had tech (communications) problem, and an Extended

Reviewed by g1s2garyDecember 12, 2025

I had tech (communications) problem, and an Extended Service Warranty, which was independent. Will, at Blackwell's Service Writeup desk, worked through the process of getting approval, and completing the job. He kept me informed. When the Service Contract payment was slow processing after work completion, Will sent me home in the shuttle, and delivered the car the next morning.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The only thing I know about this dealership is that they

Reviewed by DanDecember 04, 2025

The only thing I know about this dealership is that they got one awesome salesman Brian Robertson I enjoy doing business with him.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Extremely hard to get ahold of the service advisor.

Reviewed by HiNovember 19, 2025

Extremely hard to get ahold of the service advisor. Had to leave multiple messages and play phone tag to speak to the advisor. Apparently no one else in the service department can confirm if a vehicle is ready to be picked up. Once my vehicle was ready, the battery was completely dead and had to be jumped to start. Was still dead after driving 20 minutes home. Just pretty frustrating.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Blackwell Ford

Ever since we opened, we've held on to the same values: honest people, fair prices, and a commitment to service that exceeds expectations. We don’t just sell you a car; we're your trusted dealership for a lifetime.

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