968 S Ortonville Rd
Ortonville, MI 48462

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Randy Wise Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Randy Wise Service: Approx a year ago, was sold a new

Reviewed by John from Clarkston, MichiganDecember 27, 2025

Randy Wise Service: Approx a year ago, was sold a new fuel pump. Clearly expensive however glad to use Ford parts. First drive, car broke down on the freeway. Stated out of Gas. No way full tank. Tow back to Randy Wise Ford, $300. Issue? Fuel Pump. Stated by Randy wise not the only one. Supplier providing defective fuel pump parts. Refused to reimburse me for the tow, admitting issue their new part. 2. Just had two lights replaced, front running light bulb and one fog lamp at Bell Tire. $87. For kicks called Randy Wise to get a quote. Parts person both bulbs $42. Referred to the service Gal gave me the Tax and install price. Exactly $187. Stating to me the number needed to be removed to install the fog lamp. Not true, I watched Bell Tire replace the fog lamp. I mean if you don't know default to 350% over part price and wrong regarding required work? Par for the course, but sad. For screwing me in the Tow for the known bad fuel pump let alone standing me on the freeway. Would have been nice to simply pay for the $42 to install the two bulbs. 10 minutes max work. Very disappointing.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Strong Customer Service Level.

Reviewed by Pontiac Ceiling & PartitionApril 09, 2024

Strong Customer Service Level. John Durand Sr., and everyone was great to work with. This dealership is Worth the time and travel to go to.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Would not buy anything but Ford at this dealership

Reviewed by watkins9460November 30, 2023

Would not buy anything but Ford at this dealership brought a Chevy traverse and been having problems and dealer just not helping out I learned my lesson

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Randy Wise Ford

Welcome. Meet our Randy Wise Ford staff - serving as MI dealers with a reputation as experts dependable and accommodating. Ford Michigan car dealer standards are set by experienced sales service and financing staff. These men and women define quality for dealership Detroit staff.

Randy Wise Ford staff doesn't just serve the area. They know and love it. Our staff knows the area's economy driving demands service and climate the best of MI Ford dealers. This means that as Detroit staff our qualified experts know how to fit your regional lifestyle into Ford Michigan car dealer pricing schedule maintenance and vehicle options.

Ready to buy? Get a price quote before visiting the dealership.

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