2801 S 11th St
Niles, MI 49120

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Sales: 866-742-1166

Used Cars: 866-682-3086

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 1:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 12:00pm

Reviews of Campbell Ford

Overall Rating:

4.7 (out of 5)

96% recommend this dealer

2660 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Thank you so much for the awesome experience at Campbell

Reviewed by Hudnall05December 20, 2025

Thank you so much for the awesome experience at Campbell Ford! It was our first time there, and we were very pleased!!! Highly recommend Campbell Ford to any one seeking a new or used vehicle! And as always Mean Jean Green is the best sales associate in the Business!!!! Thanks to you all for welcoming us to the Campbell family!!!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Vincent was responsive to my concerns and communicated

Reviewed by Murphy.72December 20, 2025

Vincent was responsive to my concerns and communicated forthrightly with me. Also, Jason Z helped us with some issues inside the car. It was a good experience.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

The things I sent car in for were fixed!

Reviewed by DWARMBEIDecember 19, 2025

The things I sent car in for were fixed! However, turn signals now don’t work, headlights switch when pulled to turn on , turn off the clock on dashboard! I have to disconnect the positive post on battery or the turn signal keeps on blinking! It is now in winter storage, and want these newly created problems fixed in April when brought out of storage! I should not have to pay for those problems that were done by Campbell Ford! It was dangerous driving home with a stuck left turn signal on!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We sincerely do apologize to hear this has happened with your vehicle. We are aware you have spoken with an advisor, who has then got with our service director, Austin Davey, who advises we will be ready to help get all of this taken care of in the spring when you bring it back.

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Campbell Ford

Campbell Ford Lincoln has been serving the Michiana area since 1977. We have become a "fixture" in Niles over the years servicing both Southwestern Michigan and Northwestern Indiana.
We look forward to many more years of providing our customers dependable and professional Ford and Lincoln vehicles as well as high quality repair parts and services.
We offer superior sales and service to our valued customers. We are committed to serving our customers like friends. We look forward to hearing from you!

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