2800 N Telegraph Rd
Monroe, MI 48162

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 1:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:00am – 1:00pm

Reviews of Friendly Ford Lincoln

Overall Rating:

4.5 (out of 5)

96% recommend this dealer

464 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Brought my truck in for vibration,it was repaired in a

Reviewed by Arlo Slade from Lincoln Park mi July 27, 2025

Brought my truck in for vibration,it was repaired in a timely manner. They supplied me with a loaner vehicle and worked with my warranty company. I appreciate George and Carol..

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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Maximum rating = 5

5.0 (out of 5)

A huge thank you to Tyler Gordon Mobile Service

Reviewed by Chelse D from Monroe MIJune 30, 2025

A huge thank you to Tyler Gordon Mobile Service technician for efficiently replacing the battery in our 2017 Ford Flex. Tyler was professional, arrived promptly for appointment and completed excellent installation of new battery replacement. we are very grateful and highly recommend the mobile service at Ford Friendly Dealership in Monroe. Chelse D and family in Monroe

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Chelse, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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Maximum rating = 5

1.0 (out of 5)

Took care in for a trouble light, they damaged the

Reviewed by Jonathan white from Monroe miFebruary 03, 2025

Took care in for a trouble light, they damaged the bumper,and tried to cover it up. No call from service dept. even when car was done. They fixed the car,but I wouldn't have known about it if I hadn't stopped in to see what they found wrong with the trouble light. Car was already in body shop. Only thing Friendly there is the name. I'll go out of town from now on.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello Jonathan, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (734) 243-6000 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

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Maximum rating = 5

About Friendly Ford Lincoln

Welcome to Friendly Ford Lincoln
Friendly Ford Lincoln a Ford dealer in Monroe Michigan offers new Ford Cars Trucks SUVs and Crossovers online at www.yourfriendlyford.com. Find your dream car from our Ford showroom of cars trucks SUVs and Crossovers or search our pre-owned inventory to see what is on our lot get new car pricing and free Ford price quotes.

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