24777 Hall Road
Macomb, MI 48042
Sales: 866-455-3942
Used Cars: 888-409-7364
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | Closed |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | Closed |
See all dealerships near Macomb, MI that carry Ford
Overall Rating:
3.6 (out of 5)
96% recommend this dealer
1285 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Work preformed in a timely fashion .
Work preformed in a timely fashion . Clean and friendly environment. Service personnel very professional and friendly.
Maximum rating = 5
Worst experience i was sitting at the sales persons desk
Worst experience i was sitting at the sales persons desk going over the deal. The sales manager came to the desk and took the keys to the car i was purchasing and said sime other people came in and wanted to drive it. He said I had 1st dibs. I thought that is why I was at the desk going over my over my paperwork. He said are you buying it ir not. I have never been so insulted in my life.
Maximum rating = 5
Incomplete information given on repair delays in getting
Incomplete information given on repair delays in getting the vehicle returned led to increased costs for car rentals
Dealer Response
Thank you for your feedback. We understand that the delays in receiving information on your repair at Russ Milne Ford led to unexpected rental costs. Your experience is important to us, and we appreciate your insights. Please feel free to reach out to us directly so we can address your concerns further. We strive to maintain high standards and assist you better in the future. Sincerely, The Russ Milne Ford Team
Maximum rating = 5
On behalf of our entire staff we would like to welcome you and thank you for visiting our website. We offer superior sales and service to all! We are committed to serving our valued customers and look forward to working with you now and in the future.
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