3045 US-10
Ludington, MI 49431

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Reviews of Betten Baker Ford of Ludington

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great Service

Reviewed by Dan from Hart MI October 19, 2021

We dropped off our F250 for repair. They came in under estimate which I was very happy about. We came late Friday to pick it up after the service department closed. We called and said we would be a little late and the service manager said he would wait for us. When we got there, he found our bill but the cashier was gone. He gave us our key and told us to please pay Monday and we were off. Very accommodating and the truck runs perfect. We will be regular customers.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

VERY DISAPPOINTED

Reviewed by UNHAPPY POTENTIAL CUSTOMER from Ludington,MIOctober 03, 2019

Negotiated a deal on telephone on a 2019 Escape SEL 4WD loaded placed $100 down using my credit card. Drove 40 miles anticipating purchasing a vehicle only to hear we are sorry we priced out the wrong vehicle to you. They priced out an se instead of the more expensive sel. Refused to come down a penny on either vehicle.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Betten Baker Ford of Ludington

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