1928 South Otsego Avenue
Gaylord, MI 49735
Sales: 989-217-4431
Used Cars: 989-966-1139
Sales Department
| Sun | Closed |
| Mon | 8:30am – 6:00pm |
| Tue | 8:30am – 6:00pm |
| Wed | 8:30am – 6:00pm |
| Thu | 8:30am – 6:00pm |
| Fri | 8:30am – 6:00pm |
| Sat | 9:00am – 3:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | Closed |
See all dealerships near Gaylord, MI that carry Ford
Overall Rating:
4 (out of 5)
75% recommend this dealer
85 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Very pleased with my experience at Serra Ford in Gaylord!
Very pleased with my experience at Serra Ford in Gaylord! Excellent customer service and communication.
Dealer Response
Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Maximum rating = 5
Denise was fantastic to work with.
Denise was fantastic to work with. I am an out-of-state customer and she ensured she did everything carefully and accurately. No snags at all. Took possession of the truck the same week and love it. They are military and Ford-family friendly. Thank you much.
Dealer Response
Hello, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Maximum rating = 5
Dealing with service depth was great.
Dealing with service depth was great. Took care of recalls and tailgate issues. Grwat job!
Maximum rating = 5
Welcome to Serra Ford Gaylord. We proudly serve the Grayling, Petoskey, Charlevoix, Cheboygan and Alpena areas with the latest, brand-new models from Ford. We offer a stress-free, no-hassle no-haggle experience. In addition to providing our very best price up-front, you will be paired with a salesperson who also takes care of the financing. We're your best local choice in Gaylord for used vehicles, certified pre-owned models, auto financing, service, parts, and more. Click through the various pages of services available on our website and get to know us a little better, then stop by to experience our unique brand of customer service in person.
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