1928 South Otsego Avenue
Gaylord, MI 49735
Sales: 989-217-4431
Used Cars: 989-966-1139
Sales Department
| Sun | Closed |
| Mon | 8:30am – 6:00pm |
| Tue | 8:30am – 6:00pm |
| Wed | 8:30am – 6:00pm |
| Thu | 8:30am – 6:00pm |
| Fri | 8:30am – 6:00pm |
| Sat | 9:00am – 3:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | Closed |
See all dealerships near Gaylord, MI that carry Ford
Overall Rating:
3.9 (out of 5)
74% recommend this dealer
82 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Excellent service, nice facilities.
Excellent service, nice facilities. Friendly staff, great job getting me a excellent rate. Easy web site. Which is always a plus for us older people.
Maximum rating = 5
My recent visit to Serra Ford in Gaylord was near
My recent visit to Serra Ford in Gaylord was near perfect. Dave in service dept squeezed me in an already heavy schedule to put my passenger side window back in action. Limited from going anywhere, can't leave my Truck with the window wide open...NOT GOOD. NO PROBLEM for DAVE at SERRA FORD IN GAYLORD, TOSSED ME A LONER Bronco (nice) said see ya in the morning.......DONE! IN THE MORNING!!! WOW! No wonder I keep coming back to my Ford dealer...thanks for your service Dave and the Ford people ...Semper Fi
Dealer Response
Hello Tim, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Maximum rating = 5
Great service very helpful.
Great service very helpful.. The young man was very courtius to me and my daughter. He worked very hard to help me get my car. Definitely would recommend Serra Ford
Maximum rating = 5
Welcome to Serra Ford Gaylord. We proudly serve the Grayling, Petoskey, Charlevoix, Cheboygan and Alpena areas with the latest, brand-new models from Ford. We offer a stress-free, no-hassle no-haggle experience. In addition to providing our very best price up-front, you will be paired with a salesperson who also takes care of the financing. We're your best local choice in Gaylord for used vehicles, certified pre-owned models, auto financing, service, parts, and more. Click through the various pages of services available on our website and get to know us a little better, then stop by to experience our unique brand of customer service in person.
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