Serra Ford Farmington Hills

Ford New Car Dealership in Farmington, MI

39300 West 10 Mile Road
Farmington, MI 48335

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Sales: 248-615-2208

Used Cars: 248-615-2208

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm
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Reviews of Serra Ford Farmington Hills

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

1058 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Service Department consistently listens to me and keeps

Reviewed by Kenneth Swarthout from Farmington,MiDecember 11, 2025

Service Department consistently listens to me and keeps me informed of the process while my vehicle was in for service. I Recommend Serra ford for service.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Robert Bell was extremely helpful, answered all our

Reviewed by sherrychase47December 08, 2025

Robert Bell was extremely helpful, answered all our questions and made our experience great. We will recommend him to family and friends

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! If there is anything else we can do to assist you, please let us know! Take care!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

While waiting for my 2024 edge to get a oil change and

Reviewed by Kenneth Studt from Farmington Hills , MiDecember 03, 2025

While waiting for my 2024 edge to get a oil change and tire rotation I purchased a new car. I Now have a 2026 escape .

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Kenneth, thank you for leaving such a great review and high star rating. We hope you continue to choose Serra Ford Farmington Hills for all your vehicle needs! Take care!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Serra Ford Farmington Hills

If you're looking for a dependable Ford dealership, look no further than Serra Ford Farmington Hills in nearby Farmington Hills. We have a wide variety of new and used vehicles for you to choose from and test drive, along with comprehensive, on-site service and finance centers. Our friendly and knowledgeable team makes it easy to find the perfect vehicle for your needs. Here are some easy-to-follow directions to get to our dealership from popular nearby locations. We look forward to working with you soon!

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Ford

Bronco, Bronco Sport, Escape, Expedition, Expedition Max, Explorer, F-150, F-250, F-350, Maverick, Mustang, Ranger
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