39300 West 10 Mile Road
Farmington, MI 48335

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Sales: 248-615-2208

Used Cars: 248-615-2208

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Serra Ford Farmington Hills

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

1071 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

“Shoutout to Rob for making the whole car-buying process

Reviewed by Jerryljohnsonjr1990January 29, 2026

“Shoutout to Rob for making the whole car-buying process smooth and stress-free. Super patient, honest, and helpful from start to finish.”

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This is the 2nd purchase at Serra-FH great experience and

Reviewed by YmsiepierskiJanuary 23, 2026

This is the 2nd purchase at Serra-FH great experience and they were very accommodating

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had a great experience working with Scott Shawbitz at

Reviewed by MEKJanuary 19, 2026

I had a great experience working with Scott Shawbitz at Serra Ford in Farmington. He made the lease end process on my 2022 Ford Escape seamless. He was able to get me into the 2025 Ford Bronco Sport that I really wanted. Scott was very transparent about the process, and that is something to appreciate. I did a bit of shopping around, and Scott was able to get me the best offer. The staff at the dealership are really friendly too.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Serra Ford Farmington Hills

If you're looking for a dependable Ford dealership, look no further than Serra Ford Farmington Hills in nearby Farmington Hills. We have a wide variety of new and used vehicles for you to choose from and test drive, along with comprehensive, on-site service and finance centers. Our friendly and knowledgeable team makes it easy to find the perfect vehicle for your needs. Here are some easy-to-follow directions to get to our dealership from popular nearby locations. We look forward to working with you soon!

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