23535 Michigan Ave
Dearborn, MI 48124
Sales: 888-634-0271
Used Cars: 313-406-8567
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | Closed |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:00pm |
| Tue | 8:00am – 5:00pm |
| Wed | 8:00am – 5:00pm |
| Thu | 8:00am – 5:00pm |
| Fri | 8:00am – 5:00pm |
| Sat | Closed |
See all dealerships near Dearborn, MI that carry Ford
Overall Rating:
4.3 (out of 5)
97% recommend this dealer
1334 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
STAY AWAY!
STAY AWAY! Scared to drive new vehicle after service. Very Poor Customer Service from Pete, service advisor. No communication unless prompted by me. Service advisors are just as unprofessional as they dress. No QA/QC and attention to detail. Commercial 2025 F250 came back with more things broken/not working. Tire pressures were not correct after oil change and "inspection". Asked for it to be fixed. Was fixed the second time incorrectly. Passenger window will not stay up after they "fixed" it. I do not think premium syn oil was used as I requested and paid for. Brakes were replaced on my 2025 truck under warranty due to visual pitting. Why wasn't this found in my previous brake inspections at 5k and 10k? Brakes were replaced and I do not think there were done properly. I fear for my family safety based upon the blatant disregard for quality at Village Ford. I will be having repairs certified inspected by another dealer. I suggest you do to!
Maximum rating = 5
No one answered the phone or called me back.
No one answered the phone or called me back. After several attempts I finally was told the vehicle was sold and paid for in full. Nearly a week later it was still listed and robo Robbie said it was still available. Talked to a real person finally and they confirmed it was sold and awaiting a transporter. They need to get their xxxx together.
Maximum rating = 5
No problems with the work done, but they did the rear
No problems with the work done, but they did the rear brakes I only told them I wanted fronts,and added an oil change I didn't need. I got my car back dirty, Tires covered in mounting greese hand prints everywhere. I spent 2,600 and was disappointed, poor form if you ask me. Everywhere I've ever gone they give you your car back clean.
Maximum rating = 5
One of Americas' largest and most honored Ford Dealers with current awards for service and sales volume and quality we outperform over 99.6% of all other Ford Dealers nationwide!
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