06725 US 31 S
Charlevoix, MI 49720

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Sales: 231-547-4401

Used Cars: 231-547-4401

Reviews of Jim Riehl's Friendly Ford Inc.

Overall Rating:

4.9 (out of 5)

92% recommend this dealer

36 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I came in for an oil change and got so much more.

Reviewed by turtleconstOctober 25, 2023

I came in for an oil change and got so much more.A friendly service writer and service tech who provided extra service with a smile and a thank you.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Had good experience with this dealer.

Reviewed by bruceh2204October 24, 2023

Had good experience with this dealer. I had multiple recalls to correct and an oil change. Everything done on schedule. I am happy with work here.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Extremely happy with the friendly and knowledgeable staff

Reviewed by pottermel77October 15, 2023

Extremely happy with the friendly and knowledgeable staff here!! They picked up and dropped off my vehicle the same day. Which was very helpful with my busy schedule. Prices were very reasonable too!! Will definitely be servicing my truck her in the future. Jessica Potter was very friendly and helpful! Great job.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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