9800 Belleville Rd
Belleville, MI 48111

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Sales: 734-403-3330

Used Cars: 734-403-4388

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat Closed

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Atchinson Ford

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

450 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had a great experience at Atchinson Ford.

Reviewed by Aidan from Kalamazoo, MIJune 12, 2024

I had a great experience at Atchinson Ford. It was certainly worth the two hour drive. Everyone there was very helpful and nice from the sales team to the financing department. If you visit Atchinson Ford, ask for Trevor Warner! He was the salesman that I worked with. He was very kind, informative, and reasonable. We got a deal done where we could both walk away happy in a timely manner. The car was cleaned and waiting outside for me right when I got there to first check it out and later when I went to buy it. The Ford dealership sold me on a Toyota and pulled me away from doing a deal with a Toyota dealership if that tells you anything.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Aidan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

We have bought cars from Atchinson Ford for a long time

Reviewed by alex53June 08, 2024

We have bought cars from Atchinson Ford for a long time and have always been happy.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Today I got to experience sexism first hand.

Reviewed by TreatpeopleequallyJune 01, 2024

Today I got to experience sexism first hand. I went in with verbal and text documentation of what a price would be, and when I show up, it is a LOT more than what was discussed. MAGICALLY when my husband shows up, the price gets closer to the price agreed upon, but the demeanor changed 100%. I have never felt more undervalued, mistreated and completely taken advantage of. Atchinson Ford provided nothing short of a nightmare. It was a relentless onslaught of false promises and misleading information not honoring any verbal or text communicated information. We diligently followed through on our end of the agreement, only to be met with yet another excuse when it came time for them to fulfill their obligations.But perhaps the most revealing moment came when we spoke directly with the owner, Craig. His cavalier attitude and blatant disregard for customer satisfaction spoke volumes about the culture he fosters within his dealership. His proposition to extend assistance only if we agreed to purchase another vehicle was not only absurd but downright insulting. It was abundantly clear that our worth as customers was directly tied to our willingness to line his pockets with more cash. Adding insult to injury, it became painfully obvious that their mistreatment of me was deeply rooted in misogyny. The moment my husband entered the conversation, their demeanor shifted drastically, suddenly treating me with a modicum of respect they had previously withheld. It was a sickening display of sexism that should have no place in any professional setting, let alone a place of business. If you value honesty, integrity, and basic human decency, I implore you to take your business elsewhere. Atchinson Ford is a cesspool of dishonesty and discrimination. Save yourself the headache and find a dealership that actually values its customers.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Atchinson Ford

Welcome to Atchinson Ford Sales! Located in Belleville MI Atchinson Ford Sales is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Atchinson Ford Sales a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you've come to the right place.

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