Balise Ford of Wilbraham

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Dealer Reviews

Ford New Car Dealership in Wilbraham, MA

Overall Rating

4.8/5

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At Balise Ford of Wilbraham of Wilbraham, we are proud to offer the full line of high-quality Ford vehicles, commercial trucks and vans, and a wide selection of pre-owned cars and trucks. Our experienced and knowledgeable sales staff is committed to providing a car-buying experience you won't find anywhere else. We listen, we value your time and we want to make sure you are completely satisfied. You can count on us being with you through the whole process.

Need service for your new Ford? Balise Ford of Wilbraham's Ford-trained mechanics can help.

Balise Ford of Wilbraham Reviews

Overall Rating

4.8/5

287 out of 300 people recommended this dealer

Customer Service:

4.7/5

Buying Process:

4.8/5

Quality of Repair:

4.6/5

Overall Facilities:

4.8/5

Thomas Nehmer

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by Thomas Nehmer
in Wilbraham,MA
January 21, 2021

My experience buying a new vehicle with Balise Ford of Wilbraham was a 10 rating A with Jacob Johnson and the entire staff. They were courteous, knowledgeable and respectful throughout the entire process.

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It went pretty well.

Overall Rating:

4/5

Customer Service:

4/5

Buying Process:

4/5

Quality of Repair:

N/A

Overall Facilities:

4/5

Reviewed by Ron Sabetta
in Springfield
January 12, 2021

I communicated with salesperson Jacob Johnson via email for a couple of weeks, and finally saw a vehicle I was interested in at a good price. I made an appointment, and went in. Test drove the vehicle and negotiated the trade in value of my vehicle, and bought the car. There was the usual back and forth, but nothing exhausting. I am satisfied with the buying process.

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Good experience

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

N/A

Overall Facilities:

5/5

Reviewed by Deb
in Palmer
October 06, 2017

After weeks of research on line we decided to visit Balise Ford. Sebastian came right out to greet us. He was great. We never felt rushed or pressured. He answered our questions. Everyone we came in contact was friendly and knowledgeable.

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Dealership Contact Information

Balise Ford of Wilbraham 1979 Boston Rd
Wilbraham, MA 01095

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