310 Turnpike Rd
Westborough, MA 01581
Sales: 508-366-8311
Used Cars: 508-366-8311
Sales Department
| Sun | 11:00am – 5:00pm |
| Mon | 8:30am – 8:00pm |
| Tue | 8:30am – 8:00pm |
| Wed | 8:30am – 8:00pm |
| Thu | 8:30am – 8:00pm |
| Fri | 8:30am – 6:00pm |
| Sat | 8:30am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:30am – 4:00pm |
See all dealerships near Westborough, MA that carry Ford
Overall Rating:
4.8 (out of 5)
95% recommend this dealer
1353 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Very unhappy with the overall experience at Herb
Very unhappy with the overall experience at Herb Chambers. The ?take it or leave it ? attitude was not at all what I expected. Was very clear as to what type of vehicle I wanted. Got so far into the process that I could not back out. Was told that at search was made throughout New England for what I wanted and that it did not exist. After the sale I did my own search and found, at 3 of the 6 dealerships I searched, the truck that I wanted.
Dealer Response
Stephen, thank you for sharing your feedback. I’m sorry to hear that your experience felt frustrating and that your expectations around locating the specific vehicle were not met. That’s certainly not the impression we aim to leave. We strive to be transparent and thorough in our inventory searches and communication, and I regret if that did not come across clearly. If you’re open to it, I would appreciate the opportunity to connect directly to better understand what occurred. Best, Miguel Silva General Manager msilva5@herbchambers.com
Maximum rating = 5
Paul Scannell has helped us for over 12 years with our
Paul Scannell has helped us for over 12 years with our new and used Ford purchases. He is excellent, so personable and he never rushes us through the process. He values us and the service he provides is unmatched. I highly recommend Herb Chambers Ford of Westborough.
Dealer Response
Hi, thanks so much for rating us so high! Be safe on the road!
Maximum rating = 5
salesman, Freddy Daher was not our salesman.
salesman, Freddy Daher was not our salesman. However, He saw us struggling in the Parking lot trying to figure every button out, He came right over and asked if he could help. He was a God send. He walked us thru everything; He spent over an hour with us. He was AMAZING. he is not only great representative for Herb Chambers he is also a shining example of kindness.
Dealer Response
Thank you for your wonderful review, virginiagardner! We are thrilled to hear about your experience with Freddy Daher and his amazing support. His kindness and dedication truly reflect our commitment to customer-centric service and reliability, and we hope to welcome you back soon!
Maximum rating = 5
If you are looking for a new or pre-owned Ford look no further than Herb Chambers Ford of Westborough. With the largest inventory of new and certified pre-owned we have you covered when it comes to quality selection. Our senior certified sales staff offers you an experience like no other. We specialize in customer service in our showroom and over the phone. With our brand new website you can shop all of your automotive needs and a client care specialist will reach out to you and offer red carpet treatment from initial contact. When you are shopping Ford you should think of HC Ford Of Westborough to satisfy all of your automotive needs.
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