625 Pleasant St
Watertown, MA 02472

Get Directions

Sales: 888-242-9094

Used Cars: 800-584-6972

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 12:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Watertown Ford

Overall Rating:

4.4 (out of 5)

97% recommend this dealer

872 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Tim was awesome during the buying/trade-in experience!

Reviewed by RJNovember 25, 2025

Tim was awesome during the buying/trade-in experience! Made the whole process very easy!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Bill was a fantastic sales consultant.

Reviewed by michael.b.dangeloOctober 16, 2025

Bill was a fantastic sales consultant. I never felt an ounce of pressure, got a fantastic vehicle, and can't say enough good things about the experieince.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Tim Duffy is at Watertown Ford, No pressure, just

Reviewed by mhendyOctober 09, 2025

Tim Duffy is at Watertown Ford, No pressure, just friendly, good advice and a lot of patience as well! We met the whole team, headed by Alex and we are happy to recommend them. Thanks Guys!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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