185 Main St
Stoneham, MA 02180

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Sales: 781-850-4157

Used Cars: 781-850-7194

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Stoneham Ford

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

722 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

That they were good and did a good job .

Reviewed by JHADDOCK132December 10, 2025

That they were good and did a good job . They explained to me that everything looked good.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thanks for sharing about your experience with Stoneham Ford. We appreciate your business and hope to see you again soon!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Professional, polite speedy, great

Reviewed by Rocc1December 10, 2025

Professional, polite speedy, great coffee,knowledgeable,survey too long, no need, great dealership nice people

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for choosing Stoneham Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Waited over an hr for “quick” lane oil change.

Reviewed by DAN.TOCCIDecember 08, 2025

Waited over an hr for “quick” lane oil change. I was second in line when I pulled in. Also had a recall on my truck (which I bought there. They said it was at least 2 -3 weeks before I could bring it in. Called Bonnell Ford they sidthey did it the next day.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Providing a positive experience is our top priority, and we're sorry that we failed here, Dan. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Stoneham Ford

Stoneham Ford is your local New and Used authorized Ford Dealer serving Greater Boston Massachusetts. We stock all popular Ford models including the Ford F-150 Explorer Escape Super Duty and more! We also offer a large selection of commercial truck inventory. Stop by Stoneham Ford today for all of your sales service or parts needs!

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