694 East St
Pittsfield, MA 01201

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of The Johnson Dealerships Inc.

Overall Rating:

4.7 (out of 5)

91% recommend this dealer

372 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Had my 2022 car serviced and Jason who I dealt with

Reviewed by Marcia Gomula from Pittsfield, MAJanuary 26, 2025

Had my 2022 car serviced and Jason who I dealt with explained everything to me. I didn't understand some of the work but it was told so I would understand.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello Marcia, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I?ve just purchased my second car from this dealership

Reviewed by Christina Williams from Pittsfield, MAJanuary 11, 2025

I?ve just purchased my second car from this dealership and will continue to be back for my next few! The sales team is attentive, thorough, and dealt with some obstacles from our insurance company with pure grace. I would highly recommend this dealership for your Ford purchase!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Christina, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I recently had my new ford escape serviced at Johnson

Reviewed by Judith Moynihan from Pittsfield, MAJanuary 03, 2025

I recently had my new ford escape serviced at Johnson Ford in Pittsfield MA. It was the first service since buying the car there. The customer service was exceptional including a ride to my home while service was being done and having my car brought back to me after the service. That?s why I?ve been going to Johnson Ford for cars and service for many years!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About The Johnson Dealerships Inc.

In 1916 Arthur C Johnson "Chris" formed a partnership with Ralph M O'Connell Auto Sales & Service. Five years later they built a 70000sq ft building at 109 South Street; a facility to sell & service Cadillac Oldsmobile & GMC cars & trucks that they named Berkshire Auto Co Inc. The building is now the entrance for the Colonial Theater and above the doors in the glass you can still see the name.

Chris' son Arthur C Johnson Jr. "Art" joined Berkshire Auto Company in 1939. After his father's passing in 1958 he became Vice President of Berkshire Auto Co.

In 1965 Art sold his interest in Berkshire Auto Co to the O'Connell family and purchas

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top