694 East St
Pittsfield, MA 01201

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Johnson Ford of Pittsfield

Overall Rating:

4.7 (out of 5)

91% recommend this dealer

385 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Attentive service.

Reviewed by Paul Ladd from Egremont, MANovember 13, 2025

Attentive service. Keep you updated on progress when in for repair. Anticipate customer needs by recommending other work needed (if any) including keeping track of recalls. Qualified technicians / employees.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

The team at Johnson Ford in Pittsfield, Ma is caring and

Reviewed by Cregular from pittsfield, MASeptember 26, 2025

The team at Johnson Ford in Pittsfield, Ma is caring and knowledgeable. They provided comparable options and then allowed enough time for the decision to be made comfortably. 10/10 buying experience!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

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5.0 (out of 5)

It was a very professional yet friendly environment.

Reviewed by Deborah Akey from Lee,maSeptember 15, 2025

It was a very professional yet friendly environment. Would recommend them to friends and family. The service dept was great and very efficient. Very short wait time.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Deborah, thank you for leaving such a great review and high star rating. We hope you continue to choose Johnson Ford for all your vehicle needs! Take care!

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About Johnson Ford of Pittsfield

In 1916 Arthur C Johnson "Chris" formed a partnership with Ralph M O'Connell Auto Sales & Service. Five years later they built a 70000sq ft building at 109 South Street; a facility to sell & service Cadillac Oldsmobile & GMC cars & trucks that they named Berkshire Auto Co Inc. The building is now the entrance for the Colonial Theater and above the doors in the glass you can still see the name.

Chris' son Arthur C Johnson Jr. "Art" joined Berkshire Auto Company in 1939. After his father's passing in 1958 he became Vice President of Berkshire Auto Co.

In 1965 Art sold his interest in Berkshire Auto Co to the O'Connell family and purchas

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