Jack Madden Ford

Everything went well! The purchase went well and I have nothing but great things to say!

Love Jack Madden Ford. Me and my family have always had a positive experience every time we go there for a new vehicle purchase!!!

Service Manager doesnt return phone calls. They give you the run around about when you'll get your vechile back and whats going to be services. My transmission blew before warranty was up and it was a horrible experience trying to get it fixed Fast forward 2 months later I get the truck back and they rebuilt the transmission. BUT in the process somewhere broke the dipstick bracket and returned it to me that way. The tranny dipstick is just wobbling around while driving eventually causing it to break AGAIN Which is what they said happened and why my tranny blew the first time. (because water came in thru the broken dipstick ) Since I picked it up hasn't returned 1 call or anything to rectify they problem they caused. Stripped the nut didnt attach the bracket and now im still chasing them. Chris Rielly does belong working with people because he clearly cant call back or return calls or transfer messages. Oh and when you ask for a receipt for your deductible payment he wrote in pen on your servic3 slip. Like how unprofessional is that.