1212 Westford St
Lowell, MA 01851

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Sales: 978-452-3900

Used Cars: 978-452-3900

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:30am – 2:00pm

Reviews of McGovern Ford at Drum Hill

Overall Rating:

4.6 (out of 5)

93% recommend this dealer

428 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent service!

Reviewed by John Mccormick from MassachusettsDecember 07, 2025

Excellent service! Very professional, thorough, prompt, and the trusted go-to location for anything needed for my vehicles. Thank you!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

John, thank you for choosing McGovern Ford Lowell and sharing your five-star experience! We’re grateful for your support and we look forward to seeing you next time. Safe travels!

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Maximum rating = 5

5.0 (out of 5)

I purchased an accessory for my vehicle thru Ford, it

Reviewed by Michael J. Howe from Dracut, MAOctober 19, 2025

I purchased an accessory for my vehicle thru Ford, it arrived in a couple days at McGovern Ford in Lowell, I spoke with Brian in service and I got an appointment for the next morning. Lisa met me at the service desk and explained what would happen, got me a ride home, texted me a video of the installation, called me in two hours that my vehicle was ready and when I arrived Abigail handed me the keys and said you are all set and thanked me for using McGovern. I have normally been dealing with Carlos over the years and he is always ready to listen to what I need to have done to my vehicles. This is why I go to McGovern Ford in Lowell. The service team is great and I could not be happier.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Michael, we're elated to hear about your seamless experience with our team! We truly value your trust in us over the years. We can't wait to serve you again here at McGovern Ford Lowell! Take care!

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Maximum rating = 5

5.0 (out of 5)

Nissan of drum hill.

Reviewed by John from Lowell maSeptember 20, 2025

Nissan of drum hill. You loose screw you 1st-listen to the customers NEEDS 2nd- get off your horse of being better than the customers. MCgovern ford... To me drum hill ford. Give Robert Keenan a RAISE! I came in in a bad way with a 2008 f150 with 310,000 miles. I told Robert my situation and what was going on. Robert ,"LISTENED" TO WHAT I SAID Not only did the dude listen to me. He HEARD what I was saying. He put himself in my shoe with my situation I was in. He got me my monthly payments where I needed ram and terms of loan. Im very happy with my maverick. As im all done with full size trucks that I've been driving for 35yrs. Thank you Robert and the rest of the team at DRUM HILL FORD.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

John, we can't thank you enough for sharing this feedback about Robert. Delivering a top-notch experience is always our goal, and we're so glad you were in good hands. We wish you safe travels in your new ride! - McGovern Ford Lowell

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Maximum rating = 5

About McGovern Ford at Drum Hill

McGovern Ford at Drum Hill knows that a vehicle does more than take you from point A to point B. It protects your family keeps you entertained during a long commute and provides comfort and convenience when inclement weather hits. Because of this we also know that choosing a new or used car truck SUV is no easy decision. Our staff is trained not simply to make sales but to make matches between our customers and the high-quality vehicles we carry. Whether you're looking for a Brand New Ford or want a practical pre-owned ride our team will help you find the perfect one for you from our large inventory. Call Click or come in today!

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