1 Main St
Greenfield, MA 01301

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Sales: 413-773-5455

Used Cars: 413-773-5455

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 5:30pm
Tue 9:00am – 5:30pm
Wed 9:00am – 5:30pm
Thu 9:00am – 5:30pm
Fri 9:00am – 5:30pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat Closed

Reviews of Ford of Greenfield

Overall Rating:

4.7 (out of 5)

97% recommend this dealer

945 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I'd been looking for a 2011-2013 Toyota Highlander Hybrid

Reviewed by Marc StrandJune 07, 2024

I'd been looking for a 2011-2013 Toyota Highlander Hybrid for months, when I finally found a good one at a good price in Greenfield, Massachusetts ... and I was in Wisconsin. Called up, talked to Craig, got a good description of the vehicle and, when he asked if I'd like to make an appointment for a test drive, told him I was in Wisconsin and just wanted to buy the car. Apparently Craig was used to situations like this, because the entire transaction went smoothly from start to finish: he put an immediate hold on the Highlander, sent me the necessary documents plus the total price of the vehicle plus MA sales taxes (which were rebated when I picked up the car), and, when he received my cashier's check and my signed documents, he quickly sent me the title already signed off by the dealership so that I could register the vehicle in Wisconsin and get the license plates, all before I flew out to pick up the Highlander and drove it home. He even suggested which car rental company to use from the airport to the dealership, based on the proximity of the nearest rental/return location to the dealership (2 blocks). And this all happened quickly, using Fedex for next day document deliveries paid for by the dealership. In fact, the dealership did it almost as quickly as a local dealership would have. The vehicle was spotless and ready for me when I arrived, and the ride home was a breeze -- no issues on the drive, no issues since I've been home. Just a great looking, smooth riding and comfortable Highlander Hybrid at a very fair price, one that I expect will last me for a number of years based on my mechanic's checkup. Toyota of Greenfield MA knows what they're doing, whether you're a local buyer or someone like me who's half way across the country. Try them when you're looking for a vehicle. You will not be disappointed.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This is the second Toyota Tacoma I have purchased from

Reviewed by Richard from Greenfield MAMay 23, 2024

This is the second Toyota Tacoma I have purchased from Greg at Toyota of Greenfield. He was phenomenal through out the entire process, the customer service, knowledge of the vehicles and the availability to answer any and all questions related to then vehicle you’re looking for will keep me coming back for my next one.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

We bought a used Ford Escape from Greenfield Ford.

Reviewed by Wendy from North Adams, MAMay 02, 2024

We bought a used Ford Escape from Greenfield Ford. We worked with Tim Sullivan who was amazing! We looked at several cars over many trips and Tim was really patient and attentive. He understood our budget and contacted us when a vehicle came in that might work for us. This was far and away the best car buying experience I’ve ever had. I highly recommend Tim if you are car shopping. We went to several other dealers and there was just no comparison with other people we interacted with. Even after purchase, Tim has been great! Always responds promptly and takes care of anything we need. A true pleasure to work with Tim.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Ford of Greenfield

Hey there! We're really passionate about providing our customers with the best service possible. We offer quality cars that are perfect for your lifestyle. If you have any questions, our staff would be more than happy to help. We'd love to do business with you soon!

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