175 E. Central St
Franklin, MA 02038

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Sales: 866-514-4988

Used Cars: 866-514-4988

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Franklin Ford - MA

Overall Rating:

5 (out of 5)

99% recommend this dealer

855 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Seamless buying experience.

Reviewed by Dennis Gillpatrick from East Bridgewater, MAFebruary 24, 2025

Seamless buying experience. Generous trade in for my vehicle. As was the discount on the new Ranger. I as well as other family members have purchased vehicles form Franklin Ford in the past. Ron the salesman was the consummate professional. Felt very comfortable having him assist in the purchase. Will continue to return to the dealership going forward. Many thanks.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Dennis, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

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Maximum rating = 5

5.0 (out of 5)

Great response to all my questions about the certified

Reviewed by Jerome Moynihan from Woonsocket,RIJanuary 03, 2025

Great response to all my questions about the certified pre-owned vehicle. I am very pleased with the purchase .

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Jerome, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Maximum rating = 5

5.0 (out of 5)

I had a great experience when I purchased my 2024 F350.

Reviewed by Timothy Trenholm from Wrentham, MaDecember 06, 2024

I had a great experience when I purchased my 2024 F350. I have purchased 10 vehicles from Franklin Ford.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Timothy, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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Customer Service N/A

Buying Process N/A

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Maximum rating = 5

About Franklin Ford - MA

Welcome to Franklin Ford a family owned and operated dealership with over 55 years of affiliation with Ford Motor Company. Please let us introduce ourselves and explain how we can provide for all your automotive needs.

As a full service dealership Franklin Ford combines Sales Service Parts and Daily Rentals for all our valued customers. Our professional Ford Motor Certified staff is committed to ensuring the highest level of customer satisfaction each and every day.

We want you to be a customer for life!

Ready to buy? Get a price quote before visiting the dealership.

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