175 E. Central St
Franklin, MA 02038

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Sales: 866-514-4988

Used Cars: 866-514-4988

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Franklin Ford

Overall Rating:

5 (out of 5)

99% recommend this dealer

847 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Franklin Ford -Outstanding Team!

Reviewed by Eugene Mahoney from Franklin, MAMarch 29, 2024

Sergey and Ian were outstanding and made the purchase process easy. Great people to do business with!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Eugene, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Maximum rating = 5

5.0 (out of 5)

2020 Ford Explorer 3/7

Reviewed by Gabrielle Carmona Hernandez from Marlborough, MAMarch 09, 2024

My experience was great from the start. The level of professionalism from each team member provided me with reassurance in my choice to pursue a trade in at this dealership.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Gabrielle, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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Maximum rating = 5

5.0 (out of 5)

VERY SATISFIED

Reviewed by Normand Lariviere from MANVILLE, RIMarch 04, 2024

OUR SALES PERSON SERGI WAS THE BEST. EXPLAINED ALL THE PERKS OF THE CAR, AND WAS VERY HELPFUL WITH ALL MY QUESTIONS

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, we're pleased to hear everything was completed to your satisfaction! Thanks again for your business! Take care!

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Maximum rating = 5

About Franklin Ford

Welcome to Franklin Ford a family owned and operated dealership with over 55 years of affiliation with Ford Motor Company. Please let us introduce ourselves and explain how we can provide for all your automotive needs.

As a full service dealership Franklin Ford combines Sales Service Parts and Daily Rentals for all our valued customers. Our professional Ford Motor Certified staff is committed to ensuring the highest level of customer satisfaction each and every day.

We want you to be a customer for life!

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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