366 E Main St
East Brookfield, MA 01515

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Sales: 800-382-3733

Used Cars: 800-382-3733

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Lamoureux Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Service Department is awful!

Reviewed by Tim Clark from Paxton, Massachusetts November 15, 2023

Terrible service department!! Poor communication. Bought a truck in July and was told I could order and have telescoping mirrors installed. 2 tries and still not done They act like they are doing you a favor when you get service done. Stay away!!!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Definitely the place to go

Reviewed by moslebo from HoldenMarch 05, 2015

When I decided to purchase my car, John was my contact. He was amazing. He kept in contact with continuously. He ensured I knew what was happening with transferring plates and contacted my insurance company. He handled it all. He was so amazing that he even stayed late for me, so I could pick up my car after I purchased it. I couldn't be more happy with John Boxshus, Lamoureux Ford or any of the staff. They treat each and everyone with dignity and respect. They are all amazing and I would definitely send my friends (and have!) I actually drive past a Ford dealership to go Lamoureux... and will continue to.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank You

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

First Time Car Buyer- Great Experience

Reviewed by Michelle from Hubbardston,MAJanuary 30, 2015

My family has been going to Lamoureux for to purchase vehicles for almost 20 years. We continue to go back for the excellent service, personable experience, and quality vehicles that Lamoureux Ford provides. When I called John Boxshus and said that I needed to buy my first car, he presented the perfect vehicle to me. From the beginning of the car-buying experience until I drove out of the lot, I truly felt like I was well educated on every part of the process and fully satisfied with my decision. John offered me other cars to test drive just to be positive that I made the decision on my own and that it was a decision I was happy with. I am more than happy, I am thrilled with the used 2012 Focus, in beautiful condition, that John hand picked for me. I have absolute trust in this car dealership and find it hard to even call it a "car dealership". It's a business filled with wonderful people, from Scott in Parts to the Lamoureux family themselves, who really care about the people they are selling and servicing cars for. I highly recommend it to friends and family and anyone looking to buy a Ford. This is the best place to go!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank You

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Lamoureux Ford

Limited Inventory! If you happen to see a New Or PreOwned vehicle Online, PLEASE CALL (508) 859-4022 for availability. Many of our New Vehicles are sold prior to their arrival and PreOwned Vehicles move just as quickly. We’re taking New Custom Orders Daily! With HISTORICALLY High Trade Values now IS the time to buy! We have New Fords on the ground and more arriving daily! Our Preowned Vehicles are hand selected, low mileage, and put through a 109 point safety and quality inspection. Each vehicle at time of delivery is fully detailed, full of fuel, and don't forget your First Free Oil Change! Enjoy a Different Experience at Lamoureux Ford

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