780 Washington St
Auburn, MA 01501

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Sales: 508-832-6261

Used Cars: 508-832-6261

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of Ira Ford Auburn

Overall Rating:

4.8 (out of 5)

92% recommend this dealer

1323 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Everything went well and besides, Paul Burbank is a sexy

Reviewed by David M from Rutland, MassachusettsJanuary 16, 2026

Everything went well and besides, Paul Burbank is a sexy beast . He can work on my truck anytime ? he knows his fords and is dedicated to his customers.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi David, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I am very pleased with the service and most of all for

Reviewed by trishbJanuary 16, 2026

I am very pleased with the service and most of all for the level of professionalism shown by Enadora. She explained to me in a clear manner all the service my vehicle needed, and when I asked her for a ride home she promptly made all the necessary arrangements.She truly has all the skills and the human relations to be working in the customer service department. Top notch worker, keep it Enadora.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, we're happy you found Enadora to be so supportive during your experience here at Ira Ford Auburn. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

From making the appointment to the service day,

Reviewed by Nelky Ivette from Worcester, MassachusettsJanuary 15, 2026

From making the appointment to the service day, everything was as expected and planned. Was informed by txt and email as they were working on my car.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Ira Ford Auburn

The team at Ira Ford Auburn would like to welcome you to our dealership in Auburn, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Auburn, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Auburn count on the high-quality vehicles and services found at Ira Ford Auburn, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!

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