5701 Crain Hwy
Upper Marlboro, MD 20772

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Sales: 855-357-8209

Used Cars: 855-357-8216

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 2:00pm

Reviews of Upper Marlboro Ford

Overall Rating:

4.5 (out of 5)

91% recommend this dealer

414 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent experience with Sales Professional Vernell

Reviewed by amandaJanuary 20, 2026

Excellent experience with Sales Professional Vernell Johnson. Vernell answered all my concerns that helped me make my decisions to purchase the Truck. I would recommend Vernell and Upper Marlboro Ford for their next purchase.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Amanda, we are so happy to hear Vernell helped you with your purchase! Thank you for choosing Upper Marlboro Ford.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We have always had a positive experience at Upper

Reviewed by Jenn P from Bowie, MDJanuary 08, 2026

We have always had a positive experience at Upper Marlboro Ford. The automotive service we received for a recall on our Mustangs met our expectations and we will continue taking our vehicles there to be serviced. I would also like to note whenever we visit the main showroom we are greeted immediately with a warm, friendly, and very accommodating staff!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Jenn, we’re happy to hear that our team was welcoming and helpful. Thank you for giving Upper Marlboro Ford five stars! We hope to see you again in the future!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)

Brought my 2025 Bronco Sport in heard a noise when

Reviewed by Jeanette January 07, 2026

Brought my 2025 Bronco Sport in heard a noise when vehicle is in reverse. Doesn’t happen all the the time. Of course could not get it to make a groaning sound when put in reverse. Technician and I tried several times to no avail. Appreciate technician taking the time. Shane advised not to hesitate to bring it back if the groaning sound occurred again.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Jeanette, we're glad to hear Shane and our technician were so helpful, even if that annoying noise didn’t make an appearance this time! Thanks for choosing Upper Marlboro Ford!

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Upper Marlboro Ford

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

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