Koons Silver Spring Mazda Ford Lincoln in Silver Spring including address, phone, dealer reviews, directions, a map, inventory and more

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Overview
Dealer Reviews

Ford, Mazda and Lincoln New Car Dealership in Silver Spring, MD

Overall Rating

4.6/5

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At Koons Silver Spring Ford Lincoln, we enjoy the challenge of meeting and exceeding your highest expectations, every time. We are conveniently located at 3111 Automobile Blvd, an easy drive from Baltimore, Alexandria VA, Arlington VA, Columbia MD or anywhere else in the Silver Spring area. We have a large selection of new Ford models, as well as quality used cars, trucks and SUVs. Visit or contact our Silver Spring area auto dealership today and allow us to demonstrate our commitment to excellence!

Our certified mechanics know how to keep your new Ford, Mazda or Lincoln fine tuned and safe. So if you are in Silver Spring or the surrounding area, check out Koons Silver Spring Mazda Ford Lincoln!

Koons Silver Spring Mazda Ford Lincoln Reviews

Overall Rating

4.6/5

103 out of 111 people recommended this dealer

Customer Service:

3.9/5

Buying Process:

4.1/5

Quality of Repair:

4.2/5

Overall Facilities:

4.4/5

Showing 1 - 3 of 111 Reviews

Do not come here

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

N/A

Quality of Repair:

1/5

Overall Facilities:

1/5

Reviewed by Glitter.nomad
in Silver springs Maryland
November 23, 2018

I brought my truck in to replace the dead instrument cluster. They fixed it... But it took 3 days for them to even look at it when I had an appointment the first day. When i got it back the glove box was broken, and two box cutter blades were left in two different parts of the cab. I had a 5yo and dogs in it the next day. Take it back for a second chance to fix the brakes and glove box that they broke. I call, get a quote, make an appointment. They say it'll be done in under 2 hours. I drop it off, and 2 hours later they call to tell me it'll cost more than double what I was quoted, and it would take another 2 hours. I'm not interested in being taken advantage of. Also, they didn't fix the glove box. The original price quoted was already high, but the second was astronomical. DO NOT COME HERE.

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Go elsewhere

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

N/A

Overall Facilities:

N/A

Reviewed by Annoyed
in DC
November 07, 2018

Super pushy dealer and will try everything in the "car dealer tricks" playbook to make a sale. My experience is similar to other negative reviews here. Aggressive sales manager who will say anything to make the sale. In my case, by the time they matched a lower price, they had no idea what car we were talking about (color, new v pre-owned, etc) - they just wanted me to say yes and come in. Went elsewhere and had a very positive experience.

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Mary M

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

N/A

Overall Facilities:

5/5

Reviewed by Mary Middleton
in Baltimore, MD
August 12, 2018

Purchased a new Lincoln MKZ yesterday, the salesman, Narh Caternor was awesome. He explained the difference between three models of Lincolns, which helped me choice right one for me. I came to Koons, Silver Spring after visiting dealerships much closer to me on more than one occasion. I highly recommend them to anyone.

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Dealership Contact Information

Koons Silver Spring Mazda Ford Lincoln 3111 Automobile Blvd
Silver Spring, MD 20904

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New Car Locator New Car Inventory for Koons Silver Spring Mazda Ford Lincoln in Silver Spring, MD, 20904 by make:
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2 2019 Ford Edge Vehicles
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4 2019 Ford Expedition Vehicles
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