1233 Telegraph Road
Rising Sun, MD 21911

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Sales: 410-658-4801

Used Cars: 410-658-4801

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Ourisman Tri-State Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I have been to this dealership’s repair shop on several

Reviewed by RubyJuly 16, 2025

I have been to this dealership’s repair shop on several occasions. I am not happy with the service at all. The last two times I have taken my vehicle there for repairs I have had to call them days after dropping off my vehicle only to hear that they haven’t even looked at my vehicle. I won’t be returning to this place.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your feedback. We’re sorry to hear about your experience. For further assistance, please contact GM Derek Haga at dhaga@ourismancars.com or email FordFeedback@ourismancars.com.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Prompt, detailed answers to my questions, professional

Reviewed by Scott from TXMarch 05, 2025

Prompt, detailed answers to my questions, professional and informative. Sales person went beyond expectations in responses

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you, Scott! We're thrilled to hear our team was prompt, professional, and went above and beyond to assist you. Providing detailed, informative service is what we strive for. We appreciate your feedback and hope you're enjoying your new ride!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

We had an awesome experience with Matt at Ourisman

Reviewed by Jason from Grand Forks, NDSeptember 14, 2024

We had an awesome experience with Matt at Ourisman Tri-State Ford. We found our dream car on their website, contacted Matt and he walked us through the whole process. We had to fly into Baltimore to pick up the car and drive it home (we live in ND). Matt picked us up from the airport and we were in and out of the dealership in a couple hours…on our way home! The car is exactly what it was projected to be online and we are very happy! Highly recommend!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Jason, thank you for your 5 star review. We are so happy we could help you get your dream car.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Ourisman Tri-State Ford

Thank you for visiting Ourisman Tri-State Ford. We’re a Ford Dealership proudly serving the Rising Sun, Havre de Grace, and North East, Maryland, areas with all their car-buying needs. We’re excited to help you on your journey!

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