34690 Old Ocean City Rd
Pittsville, MD 21850

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Sales: 410-835-8338

Used Cars: 410-835-8338

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Pittsville Ford

Overall Rating:

2.6 (out of 5)

95% recommend this dealer

252 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

PLEASE AVOID USING THIS FORD DEALER FOR ANY DIAGNOSTIC

Reviewed by patti_repettoAugust 13, 2025

PLEASE AVOID USING THIS FORD DEALER FOR ANY DIAGNOSTIC WORK! My 2023 F350 Platinum Diesel wasn't turning over and a friend suspected the HP fuel pump, knowing that the CP4 pumps fail quite often on these trucks...I got the engine to turn over, drove straight to the dealer for evaluation. It took them 24 hours to come back with a cause -they said my fuel was contaminated and that they needed to replace the entire fuel system (pumps, injectors, etc.) to the tune of $15,000! Smelling a rat, I had it towed to my hometown diesel mechanic who within 30 minutes found NO sign of fuel contamination and that the fuel rail pressure regulator went bad. The regulator part was only $285! I decided to upgrade my engine with a conversion kit (replacing the CP4 pump) and drove out of the shop next day for under $4000! NEVER take your truck to Pittsville! They should be ashamed of themselves!!!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

They are focused on getting five star ratings.

Reviewed by mjwuchnerMay 20, 2025

They are focused on getting five star ratings. I service techs are 5+ stars. The repeated badgering text messages for service not yet required is out of hand

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Well I guess I went to the wrong dealer ship My new

Reviewed by William carson from Berlin mdMay 12, 2025

Well I guess I went to the wrong dealer ship My new ford maverick high cost monthly car payment sucks and also I was told by salesman nothing on paper that I get a free first oil change then they say no I don’t I guess I should of shopped more around plus they made sure they got out of the warranty’s That would of made my car payment higher

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Pittsville Ford

A staple on Maryland's Eastern Shore for over 56 years located conveniently halfway Ocean City MD and Salisbury just on of Route 50. We are large enough to serve your needs and small enough to know your name. We offer the best service experience around. Put us to the test and find out why we are the best! From the Beach to the Bay and from Cape Charles to Wilmington Delmarva we have you covered.

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