Bob Davidson Ford Lincoln

I purchased a used 2017 Subaru Forester from Bob Davidson in October 2024. I was recently widowed and had been in two accidents earlier in 2024 that left me carless for a few months. I came to Bob Davidson looking for a backup car (so I didn't wind up without a car to drive again) and to use for my side job delivering. I actually didn't wind up using the car for delivery and am quite glad I didn't, I'm just blessed I didn't get hurt thus far. I thought buying from a dealership would mean that they stood behind their vehicles. Sadly they sold me a car that needed tires and rear brakes. The CARFAX report that they gave me (also available online) said that the car had the tires replaced and had passed safety inspections. I bought the car, along with what I thought was a comprehensive warranty, maintenance, tire care and cosmetic damage care. They also did not disclose an issue with the battery draining, caused by the STARLINK system which was out of date. I took the car to a Subaru dealer, who I thought was scamming me by saying the tires and brakes were bad after only 2K miles driven. Turns out that the scamming was done by Bob Davidson. The tires are horribly worn; there is no way that I could have worn them down as much as they are -- it is consistent with about 40K of wear which would be consistent with the last time the tires were replaced. The back brakes are very low and have HEAVY RUST (this was reported by their own service department). The STARLINK issue will probably cost 1300 to replace, tires and brakes about another 2 - 3K. The AC broke too and the suspension is almost shot. Nothing is covered despite almost 10K worth of useless warranties. The cosmetic coverage is useless too, because I've found several spots on the car with issues. I'm putting my truth out here so that others are not taken advantage of. DO NOT TRUST BOB DAVIDSON FORD LINCOLN. They are predatory and they do not stand behind their vehicles. I brought the car back to them in the hopes that they would stand behind their product. I got a run around in return. I dared say that perhaps I should get a lawyer and after that they refused to talk to me. Their customer support is non-existent. I'm out $25K plus on a car I don't trust to drive now. Don't be stupid like me. Stay away from Bob Davidson. I have documentation to support all of this.

Horrible experience - gave me pricing breakdown for my Z Plan on a 2025 Navigator…then called me to say they were not willing to honor the Z plan price on this specific vehicle that was in-stock and on-lot. I definitely would not recommend this dealership.

Well the car was okay but inside 40 days the the transmission starts banging in low gear then the car over heats and the alarm going off all night to top that off get to dealer and can't get a loaner After buying a super expensive warranty because out of the whole dealership only one person can sign and he's not in right now so its uber home NO car and can't go to work when i should've been covered.