302 Century Drive
Mount Airy, MD 21771

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Sales: 301-829-2800

Used Cars: 301-829-2800

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Century Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Very bad communication with this business I made many

Reviewed by Micah.vessels@att.net from King William VAJanuary 08, 2026

Very bad communication with this business I made many attempts to a see the vehicle for purchase and was told it was being repaired and can not be sold until repair be completed in two days. The truck was repaired late evening a sold within 1 hour, same time as I was enquiring on the work status waiting to purchase the truck. This is a insult to serious customers who wish to make a purchase and their Communication.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you, Micah, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I brought my car in for service, last year.

Reviewed by trex600fblOctober 29, 2023

I brought my car in for service, last year. I left the car at 7:30, for a recall, and was assured I would have my car by 2:30. I called the service department at 2:45 and got a recording saying someone would call me back. I ended up having to cancel a doctor's appointment and was called at 5:17 saying my car would not be ready due to a under performing battery. I told them to button it up and they advised pickup would be available at 6:30. I called the Service Manager, complained, and was told it neither would happen again. On 10/16/23, at 10:30, I had to leave a message with a problem I had. It is now 10/29/23 and I never heard back. I ended up receiving advice from a friend, which proved the problem. I will never purchase from, or bring my car in for service again. Suggest everyone stay away from this dealership. Lackluster service, at best!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent Quality Service, The service I received was

Reviewed by morrisjj624December 30, 2022

Excellent Quality Service, The service I received was thorough and completely explained and provide in an extremely professional manner. My Ford Taurus required a water pump replacement on the V6 Duratec engine. This is an extremely difficult job and I would highly recommend and trust Century Ford for any similar service you might require.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Century Ford

Century Automotive Group has a tradition of providing our Customers with the highest level of Professionalism Service and Integrity. We are proud to be known as a Dealership that does things the Right Way. All our used vehicles are Maryland state inspected clean and ready for immediate delivery. We are well stocked with new vehicles all year and offer fantastic pricing on them!

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