1714 Massey Blvd
Hagerstown, MD 21740

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Sales: 301-281-6438

Used Cars: 301-281-6438

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 1:00pm

Reviews of Hagerstown Ford

Overall Rating:

3.5 (out of 5)

89% recommend this dealer

307 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

This was the worst dealership I have ever dealt with in

Reviewed by Ron from Sedona azDecember 30, 2023

This was the worst dealership I have ever dealt with in my life, they tried to tell me that my all-wheel drive Cadillac was only front wheel drive even though I verified that it was all-wheel drive by showing them the original window sticker. They also told me that I needed new brakes even though I showed them a receipt where I put new brakes and rotors on 3 months earlier. Adam the used car manager should be fired he was a complete idiot Michael in finance was no better. I would never again buy a new or used car from this dealership it's just not worth the aggravation

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Thanks Jeremy

Reviewed by Ron White from Winchester vaNovember 04, 2023

The experience was great Jeremy went above and beyond to get everything worked out on the vehicle purchased. I’m very pleased and will return to purchase more vehicles from this dealership……

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)


Reviewed by Don’t go from Hagerstown Md June 03, 2023

The move numbers around to make it look like you are getting a better deal than you really are giving you. Watch what they do with Mrsp number!!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 4

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Hagerstown Ford

Welcome to Hagerstown Ford! Located in Hagerstown MD Hagerstown Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Hagerstown Ford a good one ? for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you?ve come to the right place

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  • No cost, no-hassle negotiation
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