503 E. Pulaski Hwy
Elkton, MD 21921

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Sales: 410-398-3600

Used Cars: 410-398-3600

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 3:00pm

Reviews of Hertrich Ford of Elkton

Overall Rating:

3.1 (out of 5)

44% recommend this dealer

16 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

As usual, I requested an service appointment on very

Reviewed by Larry from Aberdeen, MDDecember 11, 2025

As usual, I requested an service appointment on very short notice. Again, as usual, Tara and Destiny made it happen! Although I live in another county, I always bring my vehicles here for service.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

5.0 (out of 5)

We had a great experience thanks to Steven!

Reviewed by Casey P. from Elkton, MDJuly 13, 2025

We had a great experience thanks to Steven! He was straight to the point and efficient with timing and paperwork. I highly recommend asking for him when you arrive to this dealership.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

1.0 (out of 5)

Hertrick Ford is by four the worst dealership I have ever

Reviewed by John keenan from Elkton Md. June 03, 2025

Hertrick Ford is by four the worst dealership I have ever dealt with and I’ve dealt with many in my 58 years. I took my car to him. It had a dead mess. They diagnosed the computer and the O2 sensor and those two things cost me $2650 well four months later the car is doing the exact same thing it was before I paid him the $2650 to fix it. I take it back to them. They said they will look at it But I have to sign an agreement saying I will pay 200 and some dollars for diagnostic after paying them $2600 and after this stuff not even lasted me six months, my advice would be to anybody to use any other dealership in the area. These are by far the Worst service Dept I have ever dealt with they lie to you and they do not stand by their work

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

About Hertrich Ford of Elkton

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

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