503 E. Pulaski Hwy
Elkton, MD 21921

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Sales: 410-398-3600

Used Cars: 410-398-3600

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 3:00pm

Reviews of Hertrich Ford of Elkton

Overall Rating:

2.9 (out of 5)

41% recommend this dealer

17 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I was sold a car that needed FULL brake system

Reviewed by Kenyetta Williams from Wilmington, DEDecember 16, 2025

I was sold a car that needed FULL brake system replaced/electrical problems. I purchased it about 10 months ago, put money down, car payment high, and now money to pay for a car I need to live (support myself). After having the car for 2 days, I asked if I could be sold a different car; the answer was no because you signed the paperwork, it's your problem now. Someone reached out to me acting like they were concerned about the fact I could die because you sold me a car with brake issue/electrical. And all they could say is it passed inspection(so it's not our problem). I am writing because you may want to think a millions times for buying are car from this place. Also, in case something happens to me; I still have to work to live. RUN! from this place

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

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Maximum rating = 5

5.0 (out of 5)

As usual, I requested an service appointment on very

Reviewed by Larry from Aberdeen, MDDecember 11, 2025

As usual, I requested an service appointment on very short notice. Again, as usual, Tara and Destiny made it happen! Although I live in another county, I always bring my vehicles here for service.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

We had a great experience thanks to Steven!

Reviewed by Casey P. from Elkton, MDJuly 13, 2025

We had a great experience thanks to Steven! He was straight to the point and efficient with timing and paperwork. I highly recommend asking for him when you arrive to this dealership.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

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Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Hertrich Ford of Elkton

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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