Hertrich Ford of Easton in Easton including address, phone, dealer reviews, directions, a map, inventory and more

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Overview
Dealer Reviews

Ford New Car Dealership in Easton, MD

Overall Rating

4.7/5

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Hertrich Ford of Easton features a variety of new and used cars, trucks, SUVs and vans awaiting your test drive. As a leading Ford dealership in Easton, Maryland, our inventory very likely includes the vehicle you're searching for, just fill out our Contact Us form so we can locate and attain your perfect match.
Hertrich Ford stands out among Easton car dealers because we strive to put each and every of our customers in the seat of their perfect vehicle. We accomplish this with the help of our committed sales staff, financing department and everyone else at our friendly dealership!

Need service for your new Ford? Hertrich Ford of Easton's Ford-trained mechanics can help.

Hertrich Ford of Easton Reviews

Overall Rating

4.7/5

89 out of 97 people recommended this dealer

Customer Service:

3/5

Buying Process:

3/5

Quality of Repair:

3/5

Overall Facilities:

3.3/5

Horrible customer service

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

1/5

Overall Facilities:

1/5

Reviewed by JRC831
in Easton, MD
May 25, 2019

Horrible customer service! We took my husbands aunt there to look for a reliable used vehicle. Prior to going we called and explained her situation to see if they could help, they told us yes and had a vehicle waiting for her to look at. We took her up, she fell in love with it, we came back the next day worked out a deal, signed papers, got the keys and left with the vehicle. A MONTH LATER they call her and say there was an issue with her financing and they need her to bring in more pay stubs. She drives up there in the vehicle to bring them the pay stubs they had asked for, only for them to ambush her and tell her they were taking the vehicle back, that her financing had fallen through. They dropped her off at another dealership with her belongings and drove off with the car leaving her stranded in tears. Luckily the other dealership actually had a heart and cared about their customers. They not only got her a loaner car for the night, but the next day got her into a very nice SUV at a better price than Hertrich Ford had given her. It was an extremely traumatic experience and completely unwarranted, just shows that they do not care for or respect their customers!

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Love my new truck

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by Michael Welch
in LUSBY
May 18, 2019

I believe five stars are not enough! The staff was amazing they treated me like I was family. I had many questions and they took their time to answer each and every one of them truly amazing experience!

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New SUV

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

N/A

Overall Facilities:

4/5

Reviewed by Steve P sports fan
in Hershey,PA
April 12, 2013

I recently purchased a 2012 Expedion From Mike at Hertrich Ford. I actually travelled from Pennsylvania as this dealer had several Expeditions to choose from. In Pennsylvania the dealers had only one on their lot. I was extremely pleased with the buying experience at Hertrich Ford.

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Picture of Hertrich Ford of Easton in Easton

Dealership Contact Information

Hertrich Ford of Easton 9617 Ocean Gateway
Easton, MD 21601

Sales: 877-837-3314
Used Cars: 877-837-5828

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	8:30am	8:30am	8:30am	8:30am	8:30am	8:30am
Close	Closed	8:00pm	8:00pm	8:00pm	8:00pm	8:00pm	5:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	8:30am	8:30am	8:30am	8:30am	8:30am	8:30am
Close	Closed	6:00pm	6:00pm	6:00pm	6:00pm	6:00pm	3:00pm

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New Car Locator New Car Inventory for Hertrich Ford of Easton in Easton, MD, 21601 by make:
1 2019 Ford EcoSport Vehicles
2 2019 Ford Edge Vehicles
3 2019 Ford Escape Vehicles
4 2019 Ford Expedition Vehicles
5 2019 Ford Expedition Max Vehicles
6 2019 Ford Explorer Vehicles
7 2019 Ford F-150 Vehicles
8 2019 Ford F-250 Vehicles
9 2019 Ford F-350 Vehicles

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