1701 Bel Air Rd
Bel Air, MD 21014

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Plaza Ford

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Quicklane is awesome but get in early.

Reviewed by Tim from Baltimore December 16, 2023

Quicklane is awesome but get in early. In for an oil change when they opened at 0700 was back on the road by 748.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Success

Reviewed by Ron Mullin from GRAFTON,WEST VIRGINIAMarch 27, 2023

Needed body work to be completed in 5 days. Body shop manager ordered parts ahead and finished the repairs needed by the 5th day even though she had to send for additional parts.we feel that to finish this work in 5 days was a task that required much coordination and expertise. We brought our car 240 miles to take advantage of Plaza Ford's reputation and they came through as usual.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Dead brand new truck, 0 help from Plaza

Reviewed by John from Parkville, MarylandJuly 13, 2022

Bought a brand new vehicle from Plaza that died 2 months later. The buying process was great but now that my brand new truck is dead I’m seeing that they do not stand behind the cars they sell at all once they’re out the door.They have so far left me without a vehicle or loaner for 2 weeks after returning the truck to me only to have the same issue return. After dropping the truck off for the 2nd time I spent and hour waiting out front waiting on a courtesy shuttle only to end up having to find a ride home anyways on my own so I can try to figure out how to get to work tomorrow so I can make the payments on my dead brand new truck.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

About Plaza Ford

Welcome to Plaza Ford! Located in Bel Air MD Plaza Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Plaza Ford a good one ? for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you?ve come to the right place.

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