2540 Riva Rd
Annapolis, MD 21401

Get Directions

Sales: 410-224-2100

Used Cars: 410-224-2100

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30pm – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Koons Ford of Annapolis

Overall Rating:

4.5 (out of 5)

87% recommend this dealer

1439 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Brought my MKT in for the first time at Koons.

Reviewed by gumperJune 15, 2024

Brought my MKT in for the first time at Koons. Personnel are very courteous and helpful and ensured I got the only the service needed for my car for this visit. Service was faster than I had anticipated.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Mike Treas was great to take my Ford F150 to for my check

Reviewed by MICHAEL.MUSGROVEJune 15, 2024

Mike Treas was great to take my Ford F150 to for my check engine light. He is courtesy, knowledgeable and professional. Mike took care of my Ford F150 in a timely manner. Thanks Mike and service crew!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

I brought my F150 in for a large engine repair.

Reviewed by Chris YoungJune 14, 2024

I brought my F150 in for a large engine repair. Things came back "incomplete" as I had a check engine light after taking the vehicle home. Koons service team kept stepping up to make things right. Maybe some lessons learned, but my experience was pleasant because they kept ownership of the situation until it was perfect.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Koons Ford of Annapolis

Everyone at the Koons Ford store and the Koons family want to very simply just say thank you. We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work to purchasing a vehicle that is a part of your life and an expression of your self.

The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition variety technology and economics have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top