91 Main St
Westbrook, ME 04092

Get Directions

Sales: 888-693-3428

Used Cars: 888-693-4867

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Rowe Ford Lincoln Hyundai

Overall Rating:

4.5 (out of 5)

98% recommend this dealer

1494 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Matt is OUTSTANDING very personable, made our entire

Reviewed by HollyJune 18, 2024

Matt is OUTSTANDING very personable, made our entire experience smooth. I can’t say enough about his professionalism. I’d give 10 stars if that was an option!!! 👍

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

commerical service center had my truck for nearly half a

Reviewed by rowefordlyingbigotsJune 11, 2024

commerical service center had my truck for nearly half a year. lost my truck 3 times. wouldnt call me with updates and would literaly refuse to pick up for weeks at a time if i called. lied to me, promised to do work at certain times but never did, blamed me for them not doing work despite the vehicle being in their possession. never received an estimate and never signed off on the work they did do. they went from not diagnosing it at all for months, to me saying please look at it. to the work is being done but were covering it. was lied to about financing options. lied to me about covering the repairs for keeping my vehicle for so long to keep me from going somewhere else. charged me anyway. when they finnaly finished and i paid them the truck didnt even start. Meanwhile they kept acting like schoolboys thinking they are sly being outright transphobic and smiling each time they lied to my face. Im highly suspicious of the work they aparently did do, im honestly worried they have sabotaged my truck at this point. nearly 6 months and about 4k later i had a truck that wouldnt start and a man saying, well just come back tommorow. luckily a technician who is a normal human being stepped in to give it a jump so i could atleast get it off their lot and out of their possesion. Wildest mechanic experience ive ever had. They will lie, take forever, and you will be lucky if u can get ahold of them at all.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We are sorry that the service provided here at the dealership was not to your level of customer satisfaction. The Camp family takes ownership of issues that are brought to their attention. In review, there was a lot of miscommunication from all parties involved, and very poor comunication on our part. If we make mistakes, we own them. We do our best to make things right in a timely manner. I will have the management team review each of the issues and concerns that you have brought to our attention.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Matt was fantastic and helped get me into the car I loved

Reviewed by ChelseamarcousMay 23, 2024

Matt was fantastic and helped get me into the car I loved at the right price. He and Elizabeth made the process of leasing a car quick and easy, and both were extremely friendly, knowledgeable and creative which made for a really great experience. I’d absolutely recommend that anyone looking for a new vehicle works with Matt at Row!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Rowe Ford Lincoln Hyundai

There are numerous reasons why drivers choose Rowe Ford Westbrook. Proudly serving Westbrook Portland South Portland and Scarborough our teams of sales service advisers service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect care and attention to detail. Rowe Ford Westbrook truly has every one of your automotive needs covered. The only question left now is how we can best serve YOU! To take advantage of any one (or more) of our services be sure to contact us today.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top