2 Moody Drive
Thomaston, ME 04861

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Sales: 207-975-8477

Used Cars: 207-594-4466

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 5:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Key Ford of Rockland

Overall Rating:

4.5 (out of 5)

90% recommend this dealer

521 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Worked out fine thank you No real pressure there

Reviewed by hfperkJanuary 16, 2026

Worked out fine thank you No real pressure there accommodating and reasonable Associates we're pleasant and easy to work with

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

People were great to deal with.

Reviewed by Dennis Hayden from South China, MaineJanuary 05, 2026

People were great to deal with. Young salesperson was quick to get answers he did not have. Gentleman who did finance work was very knowledgeable and easy to communicate with.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Sales staff was great, good deal on a new van.

Reviewed by jmparker322December 30, 2025

Sales staff was great, good deal on a new van. Almost a month since I bought the car from them can’t get an answer as to why my trade has not been paid off. The Rockland office needs to “email” the Portsmouth office and I have to wait for an answer? I guess such a big company can’t call each other to find out. I gave them the payoff the day I bought it - then they called and asked for it again six days later. Meanwhile it’s Christmas - I have six children and an extra car payment because they did not pay it off. Started as a great experience only to be so frustrated likely won’t do business with Key Auto again (I do see from other reviews on google I’m not the only one this has happened to).

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Key Ford of Rockland

Key Ford of Rockland treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

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