Ford
New Car Dealership in Sulphur, LA
Overall Rating
3.4/5
Read dealer reviews
Welcome to Mike Willis Ford!!!
Located in Sulphur, La, Mike Willis Ford is proud to be one of the premier dealerships in the area! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience here with our family at Mike Willis Ford an unforgettable one! Whether you need to Purchase, Finance, or Service a New or Preowned Ford, you've come to the right place!!
We have a strong committed sales staff with many years of experience satisfying our customers' needs.
Mike Willis Ford Reviews
Overall Rating
3.4/5
5 out of 9 people recommended this dealer
Overall Facilities:
2.3/5
New car buying experience
Reviewed by Bob
in Sulphur, la
October 25, 2019
The ford f150 had a bad right front brake shoe that was put in backwards
Mike Willis service would not work with me on that. Could not get any kind of service help. no loaner car. tried several times to get in on service and service would not help at all. so i call the manufacturer customer service and complained to them.
Takata Air Bag Replacement / Service
Reviewed by Dealing with a headache
in Sulphur, LA
December 05, 2018
Had my car from 6/18/18-11/30/18 to replace air bag sensor. Got car back battery was dead and got home after turning off and couldn’t get it to crank. Had to buy new battery and get mechanic to look at after service manager implied I screwed it up by putting in a new battery myself. Was out of town when they called and got back in town and returned the loaner on 11/30/18, two days after repair was complete when I got in town. Ford told me I had a 7 day grace period once called and told the repair was fixed. Well rental car agency called the dealership multiple times for the two extra day payment. But informed me the dealership wouldn’t pay the extra two days. Still within grace period and the two days were charged to my card. More stress from the dealership then enough. Definitely not getting another Ford because going through this kind of stress isn’t worth it for a repair a national car manufacturer made for using shotty parts!
Everything top to bottom GREAT!!
Reviewed by Kari
in Beaumont, Tx
May 20, 2017
Sent out a review for a used car since my older civic finally hit the curb. I was almost immediate replied to by one of thier internet Sales, Meg. She not only sent me all the information about the car and truck I inquired about, she also sent me a video of herself and the two vehicles I wanted to look at. That showed me I wasn't just another customer, but that they cared about earning my business.
Meg took the time to work around my busy schedule for a time that worked for me. She didn't "harass" me at all, and that alone was the biggest reason I was looking forward to visiting this dealership.
I was then passed on to a salesman by the name of Jamie and he also exceeded the exspectations! Easiest car buying experience ever and I truly would recommend them to anyone looking for a company that truly cares!
Thank you Tarver Ford... I look forward to future purchase with your dealership!!
