1605 N Service Rd E
Ruston, LA 71270

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Sales: 318-224-2914

Used Cars: 318-224-2914

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Jim Taylor Ford Lincoln

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I came in to the dealership to buy a battery for the key

Reviewed by Dewanna CrouchAugust 05, 2023

I came in to the dealership to buy a battery for the key fob for my Lincoln, and because everyone was so polite and professional I asked about the new Lincoln Nautilus. I got Darren Collie as a salesman and he was extremely polite. He took me on a test drive and I fell in love with it! He helped make the buying process so easy! A brand new 2023 Lincoln Nautilus! He was so helpful helping me connect my phone and set everything up for me! The next morning we discovered a clip was broken. The next day Danny and the service department did such a good job getting me fixed up! I came in for a key fob battery and because this dealership is amazing and cares for their customers I gave them my business!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Bronco Sport

Reviewed by Jess from RustonMay 22, 2023

Darren was super helpful and patient with us, made buying a car as easy and painless as possible. The entire team was super knowledgeable and made sure we knew everything throughout the process

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

2.0 (out of 5)

Who can fix a satellite radio?

Reviewed by Satellite radio from Simsboro, La.December 04, 2021

I purchased my 2019 Ford F-150 in 2020 at Jim Taylor Ford and right off the bat I started experiencing problems with the satellite radio reception on it. It kept cutting out all the time even on the open road with no overhead obstructions. I took it to the Jim Taylor Ford service department 4 or 5 times and it still is not fixed. My 2015 Ford F-150 has satellite radio in it and I've never experienced any problems with it.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 3

Customer Service 3

Buying Process 3

Quality of Repair 2

Maximum rating = 5

About Jim Taylor Ford Lincoln

Jim Taylor Ford Lincoln has been the premier Ford dealership in Ruston since 2006. Jim Taylor Ford Lincoln has won multiple Presidents Awards for its superior customer service. Jim Taylor Ford Lincoln is proud to be a part of such events as Ford's Drive 4 UR School and Lincoln's Driven to Give. These events raise money for our local school programs. Every March the Jim Taylor Auto group hosts the Jim Taylor Memorial Event to help various local charities.

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