1111 Highway 90 East
New Iberia, LA 70560

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Sales: 337-364-9721

Used Cars: 337-364-9721

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 2:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Arceneaux Ford

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Service Dept was excellent.

Reviewed by DB from Broussard,LAMarch 07, 2025

Service Dept was excellent. Explained everything that was needed to get me back on the road again! Will definitely be back again!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for choosing Arceneaux Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Dishonest Sales

Reviewed by Jules from Thibodaux LAJuly 20, 2023

Their whole motto of “high quality, well taken care of vehicles” is absurd. We bought a used vehicle from them, and it lasted about 5 days before the engine gave out. This issue costs thousands to fix. We called the dealership, and the sales manager laughed. Buy a vehicle from anywhere else.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Awesome experience with Arceneaux Ford

Reviewed by Belinda Boutte from Youngsville..La.November 08, 2022

This car dealership went extremely out their way for me to get the vehicle I wanted....I will always recommend Arceneaux Ford... and will buy my next vehicle with them... thanks again Arceneaux Ford ❤️❤️❤️

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Arceneaux Ford

For over 50 years, Arceneaux Ford has been a cornerstone of the New Iberia community, proudly serving customers with a commitment to exceptional service and transparency. As a family-owned dealership now in its third generation, we prioritize building lasting relationships with our customers while providing a wide selection of new Ford vehicles and quality pre-owned cars. Our team believes in making the car-buying experience as easy as possible. Our transparent pricing ensures that you know exactly what you're paying for, without any hidden fees. Plus, with our convenient mobile service, we bring our expert technicians to you, allowing you to maintain your vehicle without the hassle of visiting the dealership. When you're ready to upgrade to a new Ford truck or SUV or have questions about the pre-owned vehicles on our lot, don't hesitate to reach out to us. Our team would love to help you get the keys to your preferred model, so come check out our inventory of new, used and Certified Pre-Owned Ford vehicles!

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