2506 S Macarthur Dr
Alexandria, LA 71301

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Reviews of Hixson Ford of Alexandria

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Terrible

Reviewed by Jeff from Alexandria LouisianaJune 19, 2022

Terrible car sales service! Would NEVER do business with them! I read other reviews about the bad customer service at this dealership and decided let’s give it a try anyways, that was a dumb idea!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Genuine

Reviewed by Pat from Many LASeptember 28, 2021

We ordered a 2022 Maverick from Chuck at dealership. We haven’t gotten it yet but Chuck had kept in touch with us and answered every concern/question we have. I’ve even meet Mr Hixson. We’re bought many cars over last 45 years, they are genuine.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Excellent service

Reviewed by Frances Clark from Alexandria, LouisianaSeptember 24, 2021

Thank you so much for the "Golden Apple" certificate for a free oil change and detail. The service was excellent. I am so thankful for Dustin at the service desk who informed me that my battery, back windshield wiper, and back tires needed to be replaced. He was honest and helpful. I appreciate him being concerned for my safety and wanting my car to be in good condition. As an educator with 43 years of experience, it was a blessing to be recognized as a Golden Apple winner. Your support of educators is important to our community. Continue to encourage us!! Thank you.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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